Summary
Work History
Education
Skills
Timeline
Generic

Joleen Bamba

Tacoma,WA

Summary

Adept at ensuring operational excellence and safety compliance, I leveraged my skills in equipment maintenance and teamwork at TransDev, Inc. My dedication to continuous improvement and customer service significantly enhanced efficiency and client satisfaction, showcasing my ability to adapt and excel in dynamic work environments.

Work History

Operater

TransDev, Inc
  • Operated Bus and transported Disabled Patient
  • Attended 2 week training with DOT CERT and CPR Cert
  • Daily Vehicle Inspection
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.

Labeler

Regal Logistics
  • Enhanced production efficiency by organizing labeling materials and maintaining a clean working environment.
  • Improved label accuracy by meticulously checking product information and ensuring alignment with company guidelines.
  • Increased customer satisfaction by accurately placing labels according to specific client requests and requirements.
  • Collaborated with team members to achieve daily labeling goals and maintain high productivity levels.
  • Contributed to overall team success by meeting or exceeding individual quotas for completed labeled products daily.
  • Continuously sought opportunities to expand skillset and knowledge base in order to contribute more effectively to overall team success.
  • Consistently met deadlines for labeled products while maintaining exceptional attention to detail and quality standards.
  • Assisted in training new labelers, sharing expertise and best practices to foster their professional growth.
  • Maintained accurate records of completed labels, providing a reliable reference for future audits or inventory checks.
  • Worked closely with cross-functional teams such as packaging and design departments to ensure seamless integration of the overall production process.
  • Demonstrated adaptability when faced with last-minute changes or updates to label specifications without compromising accuracy or timeliness of completion.
  • Ensured compliance with industry standards by regularly updating knowledge on labeling regulations and best practices.
  • Maintained proper inventory levels for all required labeling supplies, preventing delays or shortages during peak production periods.
  • Assisted in troubleshooting machine issues as they arose, contributing to minimal downtime within the labeling department.
  • Reduced error rates through consistent quality control checks and swift identification of inconsistencies in labels.
  • Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
  • Counted and recorded finished and rejected packaged items.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.

Kitchen Server

Brookedale Senior Living
  • Participated in weekly meetings with management teams to discuss areas for improvement or potential opportunities for growth within the business operations.
  • Streamlined inventory management processes by recording stock usage and regularly updating the kitchen team on available ingredients.
  • Contributed to increased daily sales by upselling menu items and offering personalized recommendations based on customer preferences.
  • Contributed to a positive work atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
  • Enhanced customer satisfaction by providing timely and accurate food service in a fast-paced kitchen environment.
  • Maintained high standards of cleanliness in the workplace, ensuring a safe and sanitary dining experience for patrons.
  • Managed food waste effectively by monitoring portion sizes, expiration dates, and proper storage techniques to reduce costs and maintain freshness.
  • Supported the head chef in meal preparation, assisting with ingredient preparation, cooking, and plating as needed.
  • Utilized problem-solving skills to address unexpected challenges that arose during daily operations efficiently.
  • Reduced wait times for customers by efficiently organizing and prioritizing tasks during busy periods.
  • Received consistent positive feedback from customers regarding exceptional service quality and overall dining experience satisfaction.
  • Assisted in training new employees on kitchen procedures, policies, safety protocols, fostering a supportive work environment for all staff members.
  • Ensured compliance with local health department regulations through meticulous attention to detail when handling food products and maintaining sanitation practices.
  • Implemented effective time management strategies within the kitchen, resulting in minimal downtime and increased productivity.
  • Collaborated effectively with colleagues to ensure smooth workflow during peak hours, resulting in quicker order turnover rates.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Administrative Assistant

JJ Janitorial
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Administrative Assistant

Gyoren Guam Inc Dba Sushi Gyoren
Guam

Office Clerk

Market Wholesale
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.
  • Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
  • Handled incoming business and client requests for information.
  • Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated and scheduled meetings and appointments.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Purchased and maintained office supplies.
  • Created and maintained detailed records of all office activities.
  • Compiled and analyzed data to produce reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Assisted with onboarding of new employees.
  • Edited documents to keep company materials free of grammar errors.
  • Supported staff on special assignments and ad hoc projects.

Cashier

Payless, Guam
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced shopping experience, provided product information and location assistance.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Reduced processing errors by meticulously following transaction procedures.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Legal Secretary

Law Offices of Botha & Johnson
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Answered and directed calls using multi-line switchboard.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Received and placed telephone calls to clients and prospective clients.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Screened telephone calls and forwarded to appropriate departments.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Filed documents with courts on behalf of attorney.
  • Reduced errors in legal documents by implementing thorough proofreading processes.
  • Created, indexed, and maintained client binders.
  • Scheduled all appointments, appearances and briefings.
  • Developed and maintained filing and retrieval systems.
  • Scheduled and made appointments for Number attorneys.
  • Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
  • Diligently edited legal correspondence for grammar and spelling.
  • Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
  • Streamlined office procedures for increased efficiency in handling legal matters.
  • Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
  • Contributed to positive client experiences by offering attentive support during consultations with attorneys.
  • Implemented new document management system, significantly reducing time spent on document retrieval.
  • Supported case preparation by drafting pleadings, motions, and other legal documents under attorney supervision.
  • Enhanced onboarding process for new clients by developing comprehensive welcome package, setting positive tone for client relationships.
  • Coordinated scheduling of client meetings and court dates, improving firm's ability to meet clients' needs promptly.
  • Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
  • Streamlined billing process, ensuring accurate and timely invoicing for firm's services.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
  • Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
  • Planned and organized internal and external events, meetings and conferences.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Developed and maintained positive relationships with clients and colleagues.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Prepared and processed invoices for attorney billing.
  • Completed data entry of legal documents into electronic filing systems.
  • Created and printed legal documents for attorneys to review.
  • Reduced expenses by negotiating with suppliers for office supplies, contributing to firm's cost-saving measures.

HR Clerk

LamLam Tours , Inc
  • Coordinated company-wide training programs, ensuring employees had access to professional development opportunities.
  • Streamlined human resources processes by implementing efficient record-keeping methods and digital solutions.
  • Conducted thorough background checks on prospective employees to ensure workplace safety.
  • Enhanced employee onboarding experience with comprehensive orientation materials and personalized support.
  • Managed confidential personnel files, maintaining accuracy and privacy in compliance with legal requirements.
  • Supported the recruitment process, resulting in timely hiring of qualified candidates for various positions.
  • Reduced employee turnover rate by collaborating closely with management to address concerns and improve workplace culture.
  • Assisted in conducting background checks on potential hires in order to maintain a safe work environment.
  • Maintained accurate records of employee attendance, leaves of absence, and vacation time for payroll purposes.
  • Contributed to policy updates by researching industry best practices and providing recommendations for revisions as needed.
  • Assisted HR Manager with annual performance review process, facilitating effective communication between employees and supervisors.
  • Provided administrative support during internal investigations, ensuring thorough documentation was maintained throughout the process.
  • Collaborated with hiring managers to create detailed job descriptions for new positions within the organization.
  • Implemented new employee recognition program to acknowledge outstanding contributions and boost staff morale.
  • Facilitated open lines of communication between staff members and HR department, addressing inquiries promptly and professionally.
  • Improved benefits administration through diligent tracking of enrollments, changes, and terminations.
  • Organized company events to foster positive workplace culture and employee engagement.
  • Evaluated employment applications for completeness before forwarding them to appropriate hiring teams, expediting candidate selection procedures.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Updated and maintained employee attendance records.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Participated in recruitment and selection process for new hires.
  • Set up orientations and initial training for new employees.
  • Checked references for potential candidates.
  • Compiled employee records from individual departments to maintain central files.
  • Developed and maintained HR policies and procedures.
  • Helped employees register for benefits programs using online portals.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Conducted exit interviews with terminated employees.
  • Aided staff with employee performance review paperwork and documentation.
  • Converted employee status from temporary to permanent.

Education

Basic Studies - Marketing(D.E.C.A)

Guam Community College, VHS
Mangilao, Guam
08.1993

Skills

  • Valid Driver's license
  • Safety compliance
  • Heavy lifting
  • Quality assurance
  • Hand-eye coordination
  • Equipment maintenance
  • Flexible schedule
  • Data entry
  • Analytical thinking
  • Issue resolution
  • Loading and unloading
  • Customer service
  • Continuous improvement
  • Hand and foot coordination
  • Work scheduling
  • Operational documentation
  • Positive attitude
  • Teamwork and coordination
  • Good communication
  • Punctual and reliable
  • Following instructions
  • Computer skills
  • Worksite safety
  • Visual inspection
  • Safety standards compliance
  • Preventive Maintenance
  • Health and safety regulations
  • OSHA guidelines

Timeline

Operater

TransDev, Inc

Labeler

Regal Logistics

Kitchen Server

Brookedale Senior Living

Administrative Assistant

JJ Janitorial

Administrative Assistant

Gyoren Guam Inc Dba Sushi Gyoren

Office Clerk

Market Wholesale

Cashier

Payless, Guam

Legal Secretary

Law Offices of Botha & Johnson

HR Clerk

LamLam Tours , Inc

Basic Studies - Marketing(D.E.C.A)

Guam Community College, VHS

Similar Profiles

CREATE PROFILE
Joleen Bamba