Joleen Butcher
Mitchell,SD
Summary
Reliable Quick Learner Adaptable Dependable Multi-tasker
Overview
23
23
years of professional experience
Work History
Deputy Treasurer I
Davison County Courthouse
Mitchell, SD
08.2025 - Current
- Helping Customers with their vehicle titling/registration needs.
- Conducting accurate supply count.
- Helping ensure the customers' questions and needs are accurately met.
- Answering the phones and communicating proficiently with the customers and the public.
- Problem solving all the customers' needs and making sure they are handled professionally.
- Handling payments accurately.
Cash Management Operations Representative
First Dakota National Bank
Mitchell, SD
06.2022 - Current
- Receive and process Wire Requests International and Domestic incoming and outgoing
- Processing ACH transactions to the Federal Reserve and incoming from the Federal Reserve
- Assisted customers with banking inquiries related to cash management, enhancing customer satisfaction
- Supported internal and external customers and employees with cash management needs, fostering effective communication
- Balanced reports and spreadsheets monthly to ensure accurate financial records
- Actively participating on the Pride Committee to help employee morale
- Receiving and processing of ACH returns
- Utilized Excel to organize and analyze data
Club Staff Member
Bass Pro Shops
Mitchell, SD
05.2025 - 10.2025
- Provided support for customer payments to enhance service quality.
- Ensuring all the promoted signage was correct and displayed proficiently.
- Attended the Club meetings and helping with the Club Members Appreciation events.
- Promoting the Bass Pro image and standards to the highest quality.
Universal Banker
First Dakota National Bank
Mitchell, SD
05.2021 - 06.2022
- Receive and process routine customer transactions (deposits, check cashing, withdrawals and transfers internally, loan payments, safe deposit boxes, and savings bonds)
- Outgoing wires requests
- Conducted cash balancing to ensure accuracy in transactions
- Internal Maintenance with online banking
- Handled proof processing to ensure accuracy in financial records
- Daily night drop depository
- Executed balancing of vault and ATM to ensure financial integrity
- Opening Personal or Business Accounts
- Completed the process of closing customer accounts efficiently
- Executed document scanning in compliance with organizational procedures
- Responded to incoming calls from customers and internal staff promptly
- Handled processing of Canadian checks, ensuring fees were added to accounts correctly
- Conducted checks for OFAC compliance regarding cashier check recipients
Teller
American Bank & Trust Company
Holcomb, KS
08.2020 - 05.2021
- Receive and process routine customer transactions (deposits, check cashing, withdrawals and transfers internally, loan payments, safe deposit boxes)
- Processed incoming and outgoing wire transfers efficiently.
- Balance Cash
- Internal Maintenance with online banking
- Reviewed and validated proof of transactions for compliance.
- Daily night drop depository
- Conducted balancing of vault and ATMs to maintain cash accuracy.
- Follow regulatory requirements, bank policies and procedures
Operations Specialist
Platte Valley Bank
Scottsbluff, NE
02.2017 - 07.2020
- Balance general ledgers for multiple institutions
- Complete ATM balancing for 29 locations
- Process verifications for government entities, loan applications, and third parties
- Receive and process garnishments and levies
- Cross trained in ACH and Wire processing (processed the outgoing and incoming wires and outgoing ACH’s and posted accordingly)
- Nightly Processor for multiple institutions which includes monthly statement preparations
- Ensured timely processing of bond redemptions for multiple institutions
- Checked OFAC compliance for wire transfers and related tasks
Purchasing Clerk/Materials Management Clerk
Regional West Medical Center
Scottsbluff, NE
08.2003 - 02.2017
- Ordered materials and supplies for surgical department, wound clinic, and part of surgery center
- Obtained multiple price quotes from suppliers to identify the most reasonable cost for goods
- Maintained company product inventory and kept tabs on materials for reorder
- Applied well developed communication, interpersonal, and collaboration skills to build effective working relationships with vendors and partners
- Effectively moved products between company locations depending upon need
- Obtained and maintained records for all human tissue vendor licensing and usage
- Assisted with billing and usage documentation
- Interviewing and working with HR in hiring exceptional employees for the Operating Room Assistance
- Managed and guided the performance of Operating Room Assistance staff to ensure efficient workflows. the Operating Room Assistance
Education
High School Diploma -
Eastern Wyoming College
Torrington, WYHigh School Diploma -
Garden County Junior/Senior High School
Oshkosh, NE05-1999
Skills
- Exceptional customer service
- Efficient in Word and Excel
- Excellent oral and written communication skills
- Skilled problem solver
- Highly organized
- Team player
Timeline
Deputy Treasurer I
Davison County Courthouse
08.2025 - Current
Club Staff Member
Bass Pro Shops
05.2025 - 10.2025
Cash Management Operations Representative
First Dakota National Bank
06.2022 - Current
Universal Banker
First Dakota National Bank
05.2021 - 06.2022
Teller
American Bank & Trust Company
08.2020 - 05.2021
Operations Specialist
Platte Valley Bank
02.2017 - 07.2020
Purchasing Clerk/Materials Management Clerk
Regional West Medical Center
08.2003 - 02.2017
High School Diploma -
Eastern Wyoming College
High School Diploma -
Garden County Junior/Senior High School