Joleen Romero
Penasco,NM
Summary
Compassionate Community Support Worker recognized for exceptional productivity and efficiency in delivering client support. Expertise in client advocacy, crisis intervention, and navigating community resources enables effective assistance to diverse populations. Strong communication, empathy, and problem-solving skills drive enhanced support outcomes. Committed to fostering community well-being through proactive engagement and tailored resource allocation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Community Support Worker
Taos Behavioral Health
Taos , NM
05.2022 - 06.2023
- Maintained accurate records and documented client data in company databases.
- Developed positive relationships with clients while maintaining professional boundaries.
- Provided transportation for clients to various appointments or activities as required.
- Participated in team meetings, providing input regarding client care plans.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Provided emotional support and encouragement during difficult times.
- Held care conferences with residents and families to review resident health and condition.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Developed individualized plans for clients and monitored progress towards goals.
- Developed appropriate treatment plans focusing on each individual's needs.
- Followed and evaluated individualized support care plans to increase personal development.
- Collaborated with other professionals such as physicians or therapists to coordinate care plans.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Cafeteria Cook
Penasco Independent Schools
Penasco, NM
12.2019 - 05.2021
- Checked temperatures of kitchen appliances and food storage areas regularly to ensure safe storage practices were being followed.
- Utilized cost-saving measures whenever possible while preparing meals without compromising on quality or taste.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Cooked and served meals for large groups of people, adhering to established recipes.
- Followed proper food handling and sanitation techniques to promote clean and healthy environment.
- Garnished and arranged plated meals.
- Completed and submitted required daily weekly and monthly food service reports.
- Performed general cleaning duties throughout the kitchen area including floors, counters and walls.
- Received and stored food and supplies.
- Cleaned and sanitized workstations and equipment, including cooking utensils.
- Inspected kitchen equipment on a regular basis for cleanliness and functionality purposes.
- Ensured the quality of all ingredients used in the preparation of menu items was up to standard prior to use.
- Trained new employees in proper food preparation techniques as well as safety procedures within the kitchen environment.
- Stored prepared foods in designated containers and refrigerators at correct temperature requirements.
Education
High School Diploma -
Penasco Independent Schools
Penasco, NM05-2019
Some College (No Degree) - Early Childhood Education
Northern New Mexico College
Española, NMSkills
- Client advocacy
- Client needs assessments
- Educational guidance
- Recreational activities
- Data entry and reporting
- Transportation assistance
- Life skills training
- Social integration
- Behavioral support
- Individualized support
- First aid and CPR
- Cleaning and sanitizing
- Verbal and written communication
- Reliability and punctuality
- Problem-solving
Certification
- First Aid
- CPR
- I did have CSW training.
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Community Support Worker
Taos Behavioral Health
05.2022 - 06.2023
Cafeteria Cook
Penasco Independent Schools
12.2019 - 05.2021
High School Diploma -
Penasco Independent Schools
Some College (No Degree) - Early Childhood Education
Northern New Mexico College
Similar Profiles
Annette CardenasAnnette Cardenas
Administrative Assistant at Taos Behavioral Health/ Nonviolence Works IncAdministrative Assistant at Taos Behavioral Health/ Nonviolence Works Inc
Amanda MunozAmanda Munoz
Medical Records/Front Desk Receptionist at Taos Orthopaedic InstituteMedical Records/Front Desk Receptionist at Taos Orthopaedic Institute
Abigail MurphyAbigail Murphy
Medical Assistant and Receptionist at Taos Whole HealthMedical Assistant and Receptionist at Taos Whole Health