Hi, I’m
Joleen Specht
Denver,CO
Summary
A visionary leader with more than 25 years' experience in successfully managing teams and projects at a leadership level while implementing organizational improvements to maximize profitability. Offers strategic planning abilities, background in change management and forward-thinking mindset. Strong communication skills and decisive leadership style.
Overview
31
years of professional experience
Work History
Nehemiah General ContractorsDenver , CO
Director of Project Management
09.2019 - Current
Job overview
- Encourage and foster interdepartmental collaboration to ensure integrated approach to fulfilling company goals and improve productivity rates.
- Development of strategic plans and estimating processes to increase profit margins from 2% to 26%.
- Created internal project dashboard and scorecard ensuring outcomes are in alignment with company goals.
- Direct management of high-end residential remodels throughout planning, designing, and scheduling phases.
- Actively participate in corporate strategic and business planning to ensure long term profitability, growth and competitiveness, supporting sales strategies and execution.
- Key role in development of improved sales and marketing tools resulting in annual revenue increases from $3M to $7M.
- Standardize operational methods, participating in accounting procedures, tracking information and compiling data to achieve greater financial efficacy.
American Cancer Society, Inc, Hope Lodge OperationMarshfield, WI
Senior Regional Director
07.2015 - 06.2019
Job overview
- Supervised 9 hospitality lodging facilities with 85 staff across Northwest United States.
- Inspected sites periodically to view service levels and adherence to global service standards.
- Developed process and plan for opening of 4 hospitality facilities in Utah, Hawaii, Nebraska and Mississippi.
- Lead in pre-construction design and plan review of new hospitality facilities.
- Management and forecasting of $5.5M annual budget.
- Revised corporate audit protocols and developed scorecard to measure compliance with organizational policies and procedures.
- Created Managers Training Guide for onboarding of new hires across 32 facilities.
- Increased occupancy by 24% collectively through collaborative planning with health system partners.
American Cancer Society, Inc, Hope Lodge OperationsMarshfield, WI
Senior Manager
09.2013 - 07.2015
Job overview
- Management of 4 direct reports and hospitality facilities with 32 staff located in Minnesota, Wisconsin and Iowa.
- Implemented strategic cost restraints saving the division $22K.
- Established CRM standards of data management for 32 facilities across enterprise.
- Expanded Grateful Guest programs resulting in two fully funded facilities with combined revenues of nearly $3M.
- Negotiated service contracts resulting in 11% cost reductions.
- Designed and created branded promotional items raising $150K enterprise-wide.
- Produced and directed Award Winning cable TV broadcast – seven episodes.
American Cancer Society, Inc, Hope Lodge OperationMarshfield, WI
Manager
04.2007 - 09.2013
Job overview
- Managed day-to-day operations of residential hospitality house.
- Supervised 8 staff and numerous volunteers and developed protocols to and ensure highest standards in guest satisfaction.
- Guests ranked overall satisfaction at 98% month after month.
- Initiated, planned and executed fundraising for memorial/honor wall and procured recurring $30K annual grant.
- Planned and executed experiential donor opportunities assisting to raise $1.3M.
- Onboarded and trained new employees and volunteers.
Lighthouse Eldercare Assisted Living LLCMarshfield, WI
President/Owner
07.1997 - 08.2013
Job overview
- Directed operations of 5 assisted living facilities and nearly 100 staff across 3 cities specializing in Memory Care.
- Managed budgets, payroll, A/P & A/R accounts, cost controls and facilities.
- Supervision of hiring, training and performance of managers and nursing staff.
- Initiated "Train the Trainer" courses to encourage collaboration between other local facility operators.
- Served as Board Member of Northeast Region of Wisconsin Alzheimer's Association.
Skills
- Managing Revenue Projections
- Multi-Unit Operations Management
- Leadership and People Development
- Operational Oversight
- Stakeholder Relations
- Strategic Planning
- Employee Motivation and Performance
- Systems Implementations
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Project Management
Nehemiah General Contractors
09.2019 - Current
Senior Regional Director
American Cancer Society, Inc, Hope Lodge Operation
07.2015 - 06.2019
Senior Manager
American Cancer Society, Inc, Hope Lodge Operations
09.2013 - 07.2015
Manager
American Cancer Society, Inc, Hope Lodge Operation
04.2007 - 09.2013
President/Owner
Lighthouse Eldercare Assisted Living LLC
07.1997 - 08.2013
Relevant Experience
2010-2012 - Cattails Coffee - Owner/Operator
2007-2017 - A Painted Frame - Owner/Designer/Planner
Volunteer Experience
1985-1987 - Believers Church Youth Ministry Leader
1992-2002 - Believers Church Outreach Director
1992-2000 - Believers Church Women's Ministry Worship Leader
2000-2002 - Believers Church Co-Founder / Production Director of “Nightmare”
2009-2019 - Giving Hope. A Home Gala - Logistics/Design Captain - raising $2M
2017-2018 - Orenda Center - volunteer crisis advocate, fundraising events coordinator
2016-2019 - Cornerstone Church - Worship Leader
Education
Certificate of Biblical Studies Biblical Studies
Victory Bible College, Tulsa, OK
Certified House Professional
Hospital Hospitality Network, Atlanta, GA
May 2021
Construction Management
Community College of Aurora, Aurora, CO
Relevant Experience
2010-2012 - Cattails Coffee - Owner/Operator
2007-2017 - A Painted Frame - Owner/Designer/Planner
Volunteer Experience
1985-1987 - Believers Church Youth Ministry Leader
1992-2002 - Believers Church Outreach Director
1992-2000 - Believers Church Women's Ministry Worship Leader
2000-2002 - Believers Church Co-Founder / Production Director of “Nightmare”
2009-2019 - Giving Hope. A Home Gala - Logistics/Design Captain - raising $2M
2017-2018 - Orenda Center - volunteer crisis advocate, fundraising events coordinator
2016-2019 - Cornerstone Church - Worship Leader
Education
Certificate of Biblical Studies Biblical Studies
Victory Bible College, Tulsa, OK
Certified House Professional
Hospital Hospitality Network, Atlanta, GA
May 2021
Construction Management
Community College of Aurora, Aurora, CO
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