Joleena Rose Mercado
Irvine,CA
Summary
Aspiring health care worker who is reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Pool Lifeguard
Anteater Recreation Center
05.2022 - Current
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels or poor weather.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Reported incidents by contacting office managers in the center.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool by periodically scanning areas of those swimming.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving questions or concerns promptly.
- Observed weather and water conditions and alerted visitors to potential storms, wind, or inappropriate pool water pH levels.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Entered water immediately to pull struggling swimmers to safety.
- Shared tips with patrons on swimming techniques and strength training.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
Education
Bachelor of Science - Public Health
University of California, Irvine
Irvine, CA06.2024
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA06.2020
Skills
- Safety Oversight
- Emergency Response
- Team Collaboration
- First Aid
- Swim Instruction
- Strong Communicator
- CPR Certified
- Team Bonding
Languages
Tagalog
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Pool Lifeguard
Anteater Recreation Center
05.2022 - Current
Bachelor of Science - Public Health
University of California, Irvine
High School Diploma -
Pittsburg Senior High School
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