Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Jolena Brown

Mt Dora,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. .

Overview

1
1
year of professional experience

Work History

Cashier

Bealls
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Lifted up to 6 pounds at once and used forklift to move heavier loads
  • Upsold additional products and services to customers, increasing revenue
  • Performed cash, card and check transactions to complete customer purchases
  • Operated cash register to record transactions accurately and efficiently
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences
  • Identified and resolved discrepancies and errors in customer accounts
  • Assisted customers with returns, refunds and resolving transaction issues
  • Answered questions about store policies and addressed customer concerns
  • Worked closely with shift manager to solve problems and handle customer concerns

Nursing Clinical Student Practical Nurse

Conway Lakes Health & Rehabilitation Center
02.2023 - 04.2023
  • Demonstrated skills and abilities within scope of LPN practice and in accordance with competencies and procedures.
  • Collaborated with members of multidisciplinary team and offered suggestions while demonstrating sensitivity to aspects of care delivery.
  • Responded and followed up to needs of patient population to foster comfortable and safe environment.
  • Recognized and reported observations, patient behaviors and other indicators outside normal parameters or directions given by LPN.
  • Used initiative in carrying out recurring tasks within scope of practice and established standards of care
  • Participated in clinical training, seminars and other educational offerings to develop knowledge and skill levels
  • Responded to patient requests with appropriate clinical and personal assistance

Education

Diploma - Nursing

Donatello School of Nursing
Apopka, FL
07.2023

High School Diploma -

Apopka High School
Apopka, FL
05.2021

Skills

  • Customer assistance
  • Refunds and exchanges
  • Retail merchandising
  • Money handling
  • Identification checks
  • Cash register systems
  • Customer Relations

Timeline

Cashier

Bealls
05.2023 - Current

Nursing Clinical Student Practical Nurse

Conway Lakes Health & Rehabilitation Center
02.2023 - 04.2023

Diploma - Nursing

Donatello School of Nursing

High School Diploma -

Apopka High School