Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Websites
Timeline
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Jolene Ball

Temecula,CA

Summary

Proven sales representative with a strong background in lead generation, relationship building and closing techniques. Skilled in cold calling and client consultations, consistently achieving sales quotas. Eager to leverage expertise in sales to drive success and growth on a new team.

Overview

11
11
years of professional experience

Work History

Sales Representative

SmartFinancial
Newport Beach, CA
01.2024 - 10.2025

Insurance leads and warm transfer sales through cold calling insurance agents and interacting with their receptionists to get the business owner on the phone.

Technology Sales Representative

Approved Providers Network
Anaheim, CA
04.2021 - 09.2023

Business to Business technology sales selling marketing solutions to business owners through telemarketing, involving cold calling and calling leads that submitted inquiries.

Corporate Trainer

1st Class Millennial
Irvine, CA
02.2021 - 04.2021

Face to face lead acquisition in Costco's across Southern California for a local cabinet refacing company. As a corporate trainer I interviewed prospects, then trained and led a team of new employees while still acquiring leads myself.

College Coach

UCI Department Of Urology
Irvine, CA
07.2018 - 08.2018

College Coach for University of California Irvine's Summer Surgery program after completing the program in 2015 and receiving the Stand Out Summer Surgeon Award. My roles included accompanying the students into the Operating Room to observe live surgeries and interact with surgeons, as well as living with, chaperoning, monitoring, advising, entertaining and mentoring 10+ high school students that were attending the program. I planned and chaperoned day trips with the students to Laguna Beach and Knotts Berry Farm.

Testing Technician

Thales Avionics
Irvine, CA
09.2017 - 06.2018

Ground tested in flight entertainment systems for various airlines.

Student Ambassador

Roundabout Theatre Company
New York, NY
01.2015 - 06.2015

In my junior year of high school I was chosen to be a student ambassador for Roundabout Theatre Company. I had the opportunity to work with other students and Roundabout staff to help create theatre curriculums for public high schools within the 5 boroughs of New York City. At Roundabout Theatre Company's 2015 Spring Gala honoring Helen Mirren, hosted by Alec Baldwin, I was given the opportunity to go table to table to speak to attendees about Roundabout Theatre Company's education program.

Education

Bachelor of Science -

University of California Irvine
Irvine
06.2025

Skills

  • Lead Generation
  • Client Relationship Management
  • Telephone Communication
  • Public Speaking
  • Lead Prospecting
  • Client Relationships
  • Sales Quota Achievement
  • Script Reading
  • Lead Management
  • Warm Calling
  • Customer Service
  • Sales Expertise
  • Client Consultations
  • Negotiations
  • Mentoring and Coaching
  • Excellent Sales Techniques
  • Customer Satisfaction
  • National Account Management
  • Cold Calling
  • CRM Software
  • Professional Communication
  • Sales Techniques
  • Call Center Operations
  • Customer Engagement
  • Inbound and Outbound Calls
  • Marketing
  • Customer Acquisition
  • Team Building
  • Marketing Strategy
  • Analytical Problem Solver
  • Team Leadership
  • Effective Negotiator
  • Relationship Building and Rapport
  • Decision-Making
  • Training and Development

Accomplishments

  • Promoted from Client Representative to Corporate Trainer in 2 weeks at 1st Class Millennial.
  • 4 employee recognition plaques for producing over $10,000 of revenue in 1 week at Approved Providers Network.
  • 3 employee recognition plaques for top monthly producer at Approved Providers Network
  • Company sales record for most revenue generated in 1 day at Approved Providers Network
  • Company sales record for most units sold to 1 client at Approved Providers Network
  • Awarded "Top Sales Representative" February 2024 at SmartFinancial
  • Company sales record for most sales for a first month employee at SmartFinancial
  • "Standout Summer Surgeon Award" 2015 at UC Irvine's Summer Surgery program

Education and Training

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Timeline

Sales Representative

SmartFinancial
01.2024 - 10.2025

Technology Sales Representative

Approved Providers Network
04.2021 - 09.2023

Corporate Trainer

1st Class Millennial
02.2021 - 04.2021

College Coach

UCI Department Of Urology
07.2018 - 08.2018

Testing Technician

Thales Avionics
09.2017 - 06.2018

Student Ambassador

Roundabout Theatre Company
01.2015 - 06.2015

Bachelor of Science -

University of California Irvine