Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jolene Cordero

Albuquerque

Summary

Highly organized and detail-oriented Administrative Professional with over 10 years of experience supporting healthcare and government operations. Proven ability to manage documentation, scheduling, and cross-functional coordination with discretion and efficiency. Skilled in streamlining administrative workflows, maintaining sensitive records, and ensuring compliance with organizational standards. Strong communicator with a proactive mindset, adaptable to fast-paced environments, and committed to delivering exceptional support to teams and leadership. Currently contributing to high-impact government projects at Sargent & Lundy.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Discipline Professional - Government Services

Sargent & Lundy
05.2024 - Current
  • - Serve as the focal point for administrative and documentation activities, scope, and budget requirements of assigned projects
  • - Provide clerical support including mailing, scanning, faxing, and copying to management
  • - Schedule meetings and manage calendars in Outlook; coordinate rooms and lunches for meetings
  • - Write and edit procedures, review calculations, and project documents in accordance with Sargent & Lundy and client requirements
  • - Gather information to generate reports for assigned projects
  • - Prepare documents and drawings for transmittal, including data entry, document tracking, and electronic filing
  • - Coordinate office space and equipment maintenance; manage supply inventory and orders
  • - Assist with time entry and prepare expense reports for approval

Medical Transcriptionist, Administrative Assistant, Ophthalmic Technician, Surgery Scheduling

Pacific Cataract and Laser Institute
12.2015 - 05.2024
  • - Provided administrative support to Optometrists and Ophthalmologists
  • - Transcribed medical reports including case histories, summaries, and consultations
  • - Managed calendars for multiple surgeons; scheduled exams and surgery procedures
  • - Verified insurance eligibility and communicated benefits to patients
  • - Maintained testing equipment and ensured smooth patient flow
  • - Conducted preliminary testing and gathered medical history to assist diagnosis and treatment

Ophthalmology Technician

Eye Associates
04.2013 - 02.2015
  • - Informed patients about test purposes and procedures
  • - Obtained accurate documentation of medical histories
  • - Supported physicians by collecting relevant patient information

Education

Certificate - Medical Assistant

Pima Medical Institute
Albuquerque, NM
01.2012

High School Diploma -

Del Norte High School
Albuquerque, NM
05-2010

Skills

  • - Medical Scheduling & Records
  • - Administrative Support
  • - EMR Systems
  • - Customer Service & Triage
  • - Document Management
  • - Microsoft Outlook & Office Suite
  • - Strong Organizational Skills
  • - Attention to Detail
  • Teamwork and collaboration
  • Problem-solving

Certification

Certified Ophthalmic Medical Assistant (JCAHPO)

Timeline

Administrative Discipline Professional - Government Services

Sargent & Lundy
05.2024 - Current

Medical Transcriptionist, Administrative Assistant, Ophthalmic Technician, Surgery Scheduling

Pacific Cataract and Laser Institute
12.2015 - 05.2024

Ophthalmology Technician

Eye Associates
04.2013 - 02.2015

Certificate - Medical Assistant

Pima Medical Institute

High School Diploma -

Del Norte High School