Jolene DeBoer
Aberdeen,Washington
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
17
17
years of professional experience
Work History
Home Care Aide
Consumer Direct Care of Washington
06.2018 - Current
- Assist patients with daily living activities, promoting independence and quality of life.
- Provide companionship to patients, fostering positive relationships and emotional wellbeing.
- Perform light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Plan, prepare, and serve meals and snacks according to prescribed diets.
- Medicine Management, administering and picking up prescriptions as needed.
- Assist patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Scheduled and accompanied clients to medical appointments.
Front Desk Clerk
Econo Lodge
09.2007 - 11.2008
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Assisted colleagues as needed for seamless operations across departments in the hotel setting.
Deli Assistant
Swansons
08.2007 - 11.2007
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to ensure smooth operation of the deli department.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Deli Assistant
Walmart Deli
01.2007 - 07.2007
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Supported store management by participating in store-wide initiatives and attending staff meetings regularly.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
Education
GED2 -
Grays Harbor Community College
06.1993
Skills
- Event Planning
- Volunteer Management
- Computer Skills
- Medication Administration
- Housekeeping
- Schedule Management
- Customer Service
- Home Care Aide
Volunteer Experience
DIRECTOR OF OUTREACH GROUP (Families Helping Families) Coordinate and host free lunch events in community parks. Collect and organize donations, advertise/market events, create social media graphics, lead planning meetings with volunteers, engage local businesses for donations. Delegating responsibilities to volunteers. Christmas Around the Harbor: Receiving donations, sorting gifts, communicating with families. Assist with resources for families or individuals in the community.
Timeline
Home Care Aide
Consumer Direct Care of Washington
06.2018 - Current
Front Desk Clerk
Econo Lodge
09.2007 - 11.2008
Deli Assistant
Swansons
08.2007 - 11.2007
Deli Assistant
Walmart Deli
01.2007 - 07.2007
GED2 -
Grays Harbor Community College