Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Jolene Elmore

Hominy,OK

Summary

I have been a stay at home mom for 15yrs and just recently got my last child in school. Have extensive knowledge with customer service from past employers. I can bring motivation and flexibility to the environment.

Overview

8
8
years of professional experience

Work History

Shipping and Receiving Clerk

Town And Country
Ottawa, KS
03.2006 - 10.2006
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
  • Maintained accurate computer records of materials weights, bill amounts and identified variances

Customer Service Cashier

Old Navy
Pueblo, CO
01.2005 - 11.2005
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.

Dental Assistant/Dental Front Office Receptionist

DeRose Dental Clinic
Pueblo, CO
07.1995 - 01.2002
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for 12 procedures daily.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Prepared patient X-rays and images by hand for review by dentist.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.

Education

Business Management

University of Southern Colorado
Pueblo, CO
01.2023

High School Diploma -

East High School
Pueblo, CO
06.1993

Skills

  • Shipping and Receiving
  • Shipment Tracking
  • ERP/MRP System
  • Safety Procedures
  • Packing and Scanning
  • Shipment Inspection
  • Inventory Replenishment

Hobbies

Our family currently lives on a 1,000 acre ranch, and show cattle. We have lived here for 15 years and love the openness of the area.

Timeline

Shipping and Receiving Clerk

Town And Country
03.2006 - 10.2006

Customer Service Cashier

Old Navy
01.2005 - 11.2005

Dental Assistant/Dental Front Office Receptionist

DeRose Dental Clinic
07.1995 - 01.2002

Business Management

University of Southern Colorado

High School Diploma -

East High School

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Jolene Elmore