Jolene Estrada
Farmington,NM
Summary
Dynamic and dedicated professional with extensive customer service experience at Smiths Food And Drug. Proven ability in cash handling and drawer balancing, complemented by strong communication skills. Recognized for fostering positive relationships with customers and enhancing team collaboration, contributing to a welcoming and efficient shopping environment.
Experienced childcare professional prepared for impactful contributions. Strong focus on team collaboration and achieving results. Reliable, flexible, and adept at adapting to changing needs. Demonstrates expertise in creating safe, nurturing environments, effective communication, and fostering early childhood development.
Overview
21
21
years of professional experience
Work History
Daycare Floater
Kids Korner Daycare
Farmington, NM
02.2019 - 01.2021
- Supervised daily activities to ensure safety and engagement among children.
- Assisted teachers with lesson implementation and classroom management strategies.
- Adapted quickly to varying classroom environments, supporting diverse age groups.
- Encouraged positive behavior through consistent reinforcement and guidance.
- Supervised children during activities, ensuring safety and engagement.
- Developed and maintained positive relationships with parents and guardians.
- Implemented daily routines and schedules to support children's development.
- Facilitated group activities that promoted social skills and teamwork among children.
- Collaborated with staff to create a nurturing atmosphere conducive to learning.
- Supervised outdoor playtimes effectively, prioritizing safety while allowing kids to explore their surroundings freely within designated boundaries.
Cashier
Smiths Food And Drug
Farmington, NM
07.2005 - 07.2012
- Handled returns and exchanges while adhering to company policies.
- Contributed to achieving sales goals through upselling techniques.
- Trained new staff on register operations and customer service standards.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
Ralphs Grocery
Anaheim, CA
07.2000 - 07.2004
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries and product selections.
- Maintained accurate cash drawer and balanced receipts daily.
- Ensured cleanliness and organization of checkout area.
- Collaborated with team members to improve service speed.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
San Juan College
Farmington, NM09-2019
Skills
- Early childhood development
- Cash handling
Highly motivated with extensive customer service Team player and fast learner Also
- Written and verbal communication
- Drawer balancing
- Cleaning and sanitizing
Timeline
Daycare Floater
Kids Korner Daycare
02.2019 - 01.2021
Cashier
Smiths Food And Drug
07.2005 - 07.2012
Cashier
Ralphs Grocery
07.2000 - 07.2004
High School Diploma -
San Juan College