Jolene Ferris
Summary
Ability to work independently and collaboratively with cross-functional teams to achieve team goals.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Senior Billing Analyst
SHAZAM, Inc.
09.2022 - 01.2024
- Audited customer contract renewals to ensure accurate billing, updating pricing if needed.
- Maintained customer information for billing and email communications.
- Prepared monthly sales tax imports to confirm sales tax rates prior to billing.
- Generated invoices in Quickbooks.
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis.
- Provided information for forecasting annual budgets.
- Migrated billing from Quickbooks to automated billing system.
Accounting Specialist
SHAZAM, Inc.
03.2021 - 09.2022
- Audited customer contract renewals to ensure billing accuracy, updating pricing if needed,
- Maintained client information for billing and ,email communications.
- Monthly billing in Quickbooks.
- Prepared monthly sales tax imports to confirm sales tax rates prior to billing.
- Managed file storage of customer contracts, invoices and payments.
- Supported month-end closing process by preparing journal entries and account reconciliations.
- Provided information for forecasting annual budgets.
Office Manager
Digital Filing Solutions, Inc (acquired by SHAZAM)
02.2012 - 03.2021
- Oversaw daily office operations.
- Prepared customer proposals.
- Billing (Quickbooks)
- Document Management (customer invoices, contracts and vendor documents).
- Maintained disaster recovery document for vendor management packages.
- Onboarding new employees.
Finance Director
Evansville Christian School
04.2007 - 06.2011
School Treasurer \ Finance Manager
Joshua Academy Charter School
12.2004 - 04.2025
VP of Administration
Blairex Laboratories, Inc.
06.1988 - 06.1994
Sales, Office Manager, Controller
Blairex Laboratories, Inc.
06.1983 - 06.1988
Education
Bachelor of Science - Biology \ Chemistry Minor
University of Evansville
Evansville, INSkills
- Intermediate Excel Proficiency
- Basic SQL Knowledge
- Account Reconciliation
- Avalara
- Concur
- Quickbooks
- Sage 500 (Journal Entries and General Ledger)
- Salesforce Lightning - End User
Certification
Project Management Classes (35 hours)
North Lake College - Irving, TX
Awards
Delivering Unlimited Possibilities Award Request
Timeline
Senior Billing Analyst
SHAZAM, Inc.
09.2022 - 01.2024
Accounting Specialist
SHAZAM, Inc.
03.2021 - 09.2022
Office Manager
Digital Filing Solutions, Inc (acquired by SHAZAM)
02.2012 - 03.2021
Finance Director
Evansville Christian School
04.2007 - 06.2011
School Treasurer \ Finance Manager
Joshua Academy Charter School
12.2004 - 04.2025
VP of Administration
Blairex Laboratories, Inc.
06.1988 - 06.1994
Sales, Office Manager, Controller
Blairex Laboratories, Inc.
06.1983 - 06.1988
Bachelor of Science - Biology \ Chemistry Minor
University of Evansville
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