Hi, I’m
Jolene Fuller
Cleaner & Desk Clerk for Bikram Yoga
Tracy,CA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
years of professional experience
Work History
Bikram YogaTracy, CA
Cleaner & Desk Clerk
11.2024 - Current
Job overview
- Conducted thorough inspections of rooms to ensure cleanliness before guest check-in.
- Conducted deep-cleaning, including floor buffing, carpet cleaning, bathroom and wall washing.
- Updated guest profiles with contact information and preferences.
- Maintained cleanliness of lobby area ensuring it was free from clutter.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Welcomed large volume of guests and improved overall customer service.
- Greeted guests upon arrival in a friendly and professional manner.
Foothill Meat Co.Oroville, California
Butcher Shop Worker
03.2022 - 12.2023
Job overview
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated equipment and machinery according to safety guidelines.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Have knowledge regarding products to answer customer inquiries regarding product features, pricing, and availability.
- Replenished inventory and arranged merchandise for a visually appealing presentation.
- Adhered to local health codes by properly storing raw meats away from cooked foods.
Education
Butte CollegeOroville, CA
GED
Skills
- Problem-solving
- Green cleaning practices
- Interior and exterior cleaning
- Proper chemical handling
- Able to lift 50 lbs
- Multitasking and organization
- Attention to detail
- Confidentiality awareness
- Health and safety compliance
- Efficient cleaning techniques
- Reliability and punctuality
- Safe cleaning with chemicals
- Schedule flexibility
- Customer service
- Basic maintenance
- Physical stamina
- Customer satisfaction focus
- Team player attitude
- Upselling strategies
Timeline
Cleaner & Desk Clerk
Bikram Yoga
11.2024 - Current
Butcher Shop Worker
Foothill Meat Co.
03.2022 - 12.2023
Butte College
GED
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