Open To Work
Jolene Galaza
Las Vegas,NV
Summary
Compassionate medical professional with over 15 years of experience in health record management and patient care. Demonstrates a strong work ethic and adaptability while enhancing client satisfaction through effective communication and empathy. Excels in independent roles, mastering new skills quickly to deliver high-quality care.
Overview
6
6
years of professional experience
Work History
Temporary/Call-in School Health Aide
State Of Hawaii Department Of Health
Honolulu, Hawaii
03.2008 - 10.2009
- Administered first aid and emergency care to students and faculty as required.
- Monitored student health records while ensuring confidentiality.
- Collaborated with teachers on wellness initiatives to promote student health.
- Scheduled health screenings for students to identify potential health issues.
- Engaged parents regarding student health concerns and available resources.
- Counseled students on hygiene practices, including handwashing and teeth brushing.
- Participated in training sessions focused on health regulations and policies.
- Responded swiftly to emergency situations within the school environment.
Lead Registered Certified Medical Assistant
Kapolei Family Medical Center
Kapolei, Hawaii
02.2004 - 10.2007
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians with patient examinations and medical procedures.
- Educated patients on treatment plans and medication instructions clearly.
- Managed patient scheduling and appointment calendars to optimize physician availability and enhance patient access to care.
- Coordinated referrals to specialists, ensuring timely follow-up on patient care needs for improved treatment continuity.
- Maintained accurate patient visit records, facilitating effective communication with healthcare providers regarding diagnosis, treatment, and prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times; including ordering supplies from approved vendors
- Operated spirometry machine, electrocardiogram (EKG) to administer diagnostic tests.
- Collected, labeled and stored laboratory specimens properly prior to testing; including blood draws, urine, urine hcg, rapid strep tests & rapid influenza testing.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Processed patient payments accurately at the front desk to ensure financial transactions were completed efficiently.
Education
Associate of Science - Medical Assisting
Med-Assist School Of Hawaii
Honolulu, HI10-1994
High School Diploma -
Moanalua High School
Honolulu, HI06-1993
Skills
- Health assessments
- administering first aid
- emergency response
- health screening coordination
- Health promotion
- Patient training
- Health information management
- Administrative support
- Patient training
Timeline
Temporary/Call-in School Health Aide
State Of Hawaii Department Of Health
03.2008 - 10.2009
Lead Registered Certified Medical Assistant
Kapolei Family Medical Center
02.2004 - 10.2007
Associate of Science - Medical Assisting
Med-Assist School Of Hawaii
High School Diploma -
Moanalua High School