Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jolene Gardepe

Thaxton,VA

Summary

Assistant Manager with a proven track record at Dunkin, excelling in customer service and team leadership. Enhanced operational efficiency and customer satisfaction through effective problem-solving and staff development. Skilled in money handling and order accuracy, achieving significant reductions in discrepancies. Passionate about fostering a positive work environment and meeting tight deadlines.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Dunkin
03.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Picker Packer

Elwood Staffing
01.2019 - 08.2019
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.

Picker Packer

Action Personnel, Inc
08.2018 - 01.2019

Education

High School Diploma -

Liberty High School
Bedford, VA
05.2018

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Product packaging
  • Order picking
  • Warehouse safety

Timeline

Assistant Manager

Dunkin
03.2021 - Current

Picker Packer

Elwood Staffing
01.2019 - 08.2019

Picker Packer

Action Personnel, Inc
08.2018 - 01.2019

High School Diploma -

Liberty High School

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Jolene Gardepe