Overview
Work History
Education
Skills
Timeline
Generic

JOLENE GOODMON

La Vernia

Overview

9
9
years of professional experience

Work History

Radiology Appointment Scheduler

Carenet Healthcare
02.2023 - 09.2024
  • Answer inbound calls and respond to patient inquiries including scheduling appointments and referral process
  • Research customer issues to find workable solutions.

Reception Technician

CSL Plasma
11.2021 - 09.2022
  • Greeted donors and registered them for the process of plasma donation
  • Reviewed the self-administered health history
  • Performed health screening procedures, which included blood pressure, pulse, weight, and temperature
  • Performed finger stick to obtain blood sample for hematocrit and protein levels.

Customer Service Representative

Concentrix
09.2021 - 12.2021
  • I answered inbound calls from Humana members and answered questions about their Medicare benefits
  • Transferred members to correct departments and provided technical support for the Humana website.

Specimen Accessioner

American Esoteric Laboratories
09.2017 - 06.2018
  • Input patient demographic information and tests requested from paper requisition into our laboratory computer system
  • Aliquoted samples if multiple tests but only one sample was received
  • Printed the labels to affix to specimen and sent them to the correct department for testing.

Key Holder

Tuesday Morning
05.2017 - 09.2017
  • Opened store for the day, ensure previous days paperwork was correct
  • Unloaded shipments from delivery trucks and stocked shelves with the new merchandise
  • Handled customer complaints or inquiries
  • Performed end of shift procedures, counted tils, input daily totals into computer system, and put deposit in the safe for the manager to take to the bank the next morning.

Cashier

Walmart
10.2015 - 07.2016
  • Assisted customers with sales transactions, and received payments including cash, credit card, and check
  • Processed electric bill payments and money order transactions.

Education

Phlebotomy -

Southwest Tennessee Community College
Memphis, TN
12.2017

GED -

Howard College
01.2005

Skills

  • Medical Terminology
  • Listening skills
  • Computer proficient
  • Problem solving

Timeline

Radiology Appointment Scheduler

Carenet Healthcare
02.2023 - 09.2024

Reception Technician

CSL Plasma
11.2021 - 09.2022

Customer Service Representative

Concentrix
09.2021 - 12.2021

Specimen Accessioner

American Esoteric Laboratories
09.2017 - 06.2018

Key Holder

Tuesday Morning
05.2017 - 09.2017

Cashier

Walmart
10.2015 - 07.2016

Phlebotomy -

Southwest Tennessee Community College

GED -

Howard College
JOLENE GOODMON