Jolene Hadley
Los Angeles,CA
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, animal handling, and administrative support, ensuring smooth daily operations.
Overview
13
13
years of professional experience
Work History
Food Runner & Barista
Nobu Los Angeles
11.2022 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Receptionist
Halo Chiropractic
03.2021 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Ranch Hand
Hadley Ranch
08.2012 - 06.2018
- Worked extensively with dogs, cats, horses, cows, chickens, pigs, and more.
- Maintained equipment and ranch structures.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Provided comprehensive care for animals including grooming, feeding, exercising, and medical attention as needed.
- Cared for about 40 animals by feeding, watering, vaccinating and assisting with birthing.
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Assisted in the safe birth of livestock by monitoring pregnant animals closely and acting as a birthing assistant when necessary.
- Conducted regular health checks on animals to preemptively address any signs of illness or distress.
- Developed wildlife conservation area on ranch, promoting biodiversity and sustainable land use.
- Maintained cleanliness and order in all ranch facilities, ensuring healthy environment for livestock and staff.
- Streamlined feeding processes, ensuring all animals received proper nutrition tailored to their needs.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Enhanced ranch safety with regular maintenance of fences and equipment.
- Rotated animals between grazing areas to provide enough access to food.
Education
Bachelor of Animal Science - Veterinary
Pasadena City College
Pasadena, CA06-2027
Associate of Arts - Acting
The American Academy of Dramatic Arts
Los Angeles, CA06-2020
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Effective multitasking
- Problem-solving
- Organization skills
- Telephone skills
- Data entry
- Appointment scheduling
- Office administration
- Farm and ranch operations
- Feeding animals
- Animal care
- Livestock care
- Animal maintenance
- Animal health monitoring
Timeline
Food Runner & Barista
Nobu Los Angeles
11.2022 - Current
Receptionist
Halo Chiropractic
03.2021 - 10.2022
Ranch Hand
Hadley Ranch
08.2012 - 06.2018
Bachelor of Animal Science - Veterinary
Pasadena City College
Associate of Arts - Acting
The American Academy of Dramatic Arts
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