Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jolene Hernandez

Angelus Oaks,CA

Summary

Skilled drywall finisher with extensive experience at Hernandez Drywall Enterprise Inc, specializing in joint compound application and surface preparation. Recognized for meticulous attention to detail and strong communication skills, consistently delivering high-quality finishes. Maintains job site cleanliness and adheres to safety compliance standards. Focused on achieving team objectives and enhancing customer satisfaction. Detail-oriented Drywall Installer aiming to fulfill a leadership role within a team-oriented enterprise. Strong track record of providing empowering leadership to highly effective teams. Bringing many years of experience in management and construction service. Results-driven drywall hanger bringing demonstrated success in drywall installation and repair for both commercial and residential applications. Aiming to secure a role within a dynamic construction team to apply several years of industry experience. Productive Drywall Hanger skilled in all facets of drywall projects. Dedicated to maintaining workplace safety and efficiency while completing quality work under stringent deadlines. Efficient drywall professional adept in drywall installation and finish work. Well-versed with a drive to acquire new skills and knowledge.

Overview

17
17
years of professional experience

Work History

Drywall Finisher

Hernandez drywall enterprise inc
Largo, FL
06.2008 - 01.2025
  • Maintained a clean job site at all times.
  • Completed drywall finish work with exceptional quality and efficiency.
  • Finished joints with taping knives, float coats, and sanding tools.
  • Inspected work areas for safety hazards before beginning work.
  • Removed excess materials from finished surfaces using scrapers, rasps, and sandpaper.
  • Filled holes in walls with spackling paste or other materials as needed.
  • Ensured that all corners were properly mudded in order to ensure proper adhesion of paint or wallpaper later on.
  • Sealed joints by embedding tape into sealing compound.
  • Applied several layers of joint compound in order to create a smooth finish.
  • Mixed texture coatings for application onto wallboard surfaces.
  • Mixed joint compound according to manufacturer's instructions.
  • Cleaned up after each job was completed including vacuuming floors and wiping down surfaces as necessary.
  • Used hand tools such as trowels, broad knives or spatulas to apply sealing compound to holes and cracks.
  • Applied joint compound to joints between sheets of drywall.
  • Applied additional sealing coats to repair uneven surfaces and provide quality finish.
  • Measured out appropriate amounts of joint compound according to manufacturer's instructions before mixing it into usable consistency.
  • Repaired damaged drywall by removing old material, cutting new pieces to size, installing them in place, applying joint compound, and sanding when necessary.
  • Prepared surfaces by sanding and smoothing drywall before finishing.

Cashier

Burger King
Palm Harbor, FL
02.2017 - 06.2018
  • Processed customer transactions efficiently at fast-paced restaurant.
  • Maintained cleanliness and organization of cashier area during shifts.
  • Provided excellent customer service while addressing inquiries and concerns.
  • Handled cash, credit, and debit transactions accurately throughout the day.
  • Collaborated with team members to ensure smooth service during busy hours.
  • Followed food safety guidelines while managing cash handling procedures effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.

Sales Associate

Macy's
Clearwater, FL
11.2014 - 02.2016
  • Assisted customers with product selection and inquiries.
  • Collaborated with team members to achieve sales goals.
  • Maintained merchandise displays to ensure appealing presentation.
  • Operated point-of-sale system efficiently during transactions.

Education

High School Diploma -

Largo High School
Largo, FL
06-2007

Associate of Science - Medical insurance coding

Everest University
Largo, FL

Skills

  • Drywall installation
  • Joint compound application
  • Taping and finishing
  • Surface preparation
  • Texture coating
  • Safety compliance
  • Customer service
  • Team collaboration
  • Material handling
  • Attention to detail
  • Job site cleanliness
  • Time management
  • Problem solving
  • Effective communication
  • Compound application
  • Drywall repair
  • Excellent work ethic
  • Ceiling work
  • Patchwork expertise
  • Sanding techniques
  • Sanding
  • Joint taping
  • Smooth finishing
  • Attentive to detail

Languages

English
Professional

Timeline

Cashier

Burger King
02.2017 - 06.2018

Sales Associate

Macy's
11.2014 - 02.2016

Drywall Finisher

Hernandez drywall enterprise inc
06.2008 - 01.2025

High School Diploma -

Largo High School

Associate of Science - Medical insurance coding

Everest University

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