Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jolene Kilday

Mentone,CA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable customer service representative offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest animal caretaker with solid background in animal-based environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Hardworking employee enthusiastic about learning more in the veterinary field. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assitant position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Cashier

Jacinto Farms
07.2021 - 10.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Animal Caretaker

Greenspot Farm
10.2018 - 12.2022
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Assisted in the implementation of enrichment programs designed to encourage natural behaviors and enhance overall well-being for animals in captivity.
  • Contributed to the development of educational materials about various animal species for use during public outreach events.
  • Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
  • Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
  • Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, and enclosure maintenance.
  • Educated visitors about responsible pet ownership practices during guided tours of the facility or community outreach events.
  • Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
  • Coordinated with volunteers for additional support during busy times or special events requiring extra help with animal care duties.
  • Assisted with the capture and restraint of various animal species during medical examinations or treatment sessions as needed.
  • Provided compassionate care for animals at all stages of life, including end-of-life situations.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.

Education

Introduction of Business

Crafton Hills College
Yucaipa, CA

General Knowledge

Redlands East Valley High School
Redlands, CA
06.2024

Skills

  • Payment Collection
  • Reliability, Punctuality, Professionalism, and Courtesy
  • Conflict Resolution
  • Cleaning and Sanitizing
  • Written and Verbal Communication
  • Time Management Skills
  • Guest Inquiries
  • Telephone Etiquette
  • Interpersonal Skills
  • Patience and Empathy
  • Work Ethic and Integrity

Timeline

Cashier

Jacinto Farms
07.2021 - 10.2023

Animal Caretaker

Greenspot Farm
10.2018 - 12.2022

Introduction of Business

Crafton Hills College

General Knowledge

Redlands East Valley High School

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Jolene Kilday