Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jolene Liu

Buhl,Idaho

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

34
34
years of professional experience
1
1
Certification

Work History

CNA

St. Luke's Hospital Medical Center
10.2022 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

Flow Production

St. Luke's Hospital
01.2021 - 09.2022
  • Prepare food items to meet recipes, portioning, cooking and waste control guidelines
  • Checking and stocking inventory, making sure all food hygiene, health, and safety is qualified for company requirements
  • Trained to work at tray line and hospitality services as a starter for preparing the patient’s tray and also helped run the cart.

Sushi Maker

Sushi Tokyo
11.2014 - 01.2020
  • Prevented cross-contamination of utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
  • Preparation and Presentation of Japanese Cuisine to Strict Quality
  • Uidelines
  • Versaw scheduling, inventory management and supply ordering to maintain a fully stocked kitchen
  • Partnered with restaurant owners to create new menu items using locally sourced ingredients
  • Greeted restaurant guests arriving at the establishment and explained special sushi items and options.

Paraprofessional

Buhl School District
09.2015 - 09.2017
  • Assisted teachers with classroom management and document coordination to maintain a positive learning environment
  • Work 1-1 and small groups with special needs students in classroom settings.

Secretary

Asian Debate League
01.2013 - 04.2014
  • Communications with parent clients and international staff; organizations of class scheduling; receipt and process of tuition; utilization of Microsoft word & excel and proprietary company software
  • Maintained organized filing system of paper and electronic documents

English Instructor

Columbus English School
09.2011 - 10.2013
  • Designed and developed instructional activities using data from student learning style assessments
  • Teacher of Basic English as Second Language

Taiwan Shopper | Data Monitor, Inc
08.2006 - 02.2010
  • Research and retrieval of international consumer products in
  • Aiwanese market for Global marketing company; pricing and purchase of sample products for marketing purposes
  • Delivered product to customer locations on time.

Customer Service Representative

C-Skynet
11.1996 - 12.2000
  • Handle customer needs and promote cable services to existing and new customers with tact and courtesy
  • Place new installation orders, service orders for disconnects and service changes generated from customers
  • Resolved customer complaints while prioritize customer satisfaction and loyalty.

Credit Card Sales Representative

CitiBank
11.1992 - 03.1994
  • Handled daily/monthly sales targets, providing customer support; answering clients' questions
  • Reviewed customer files on regular basis to make sure receivables were in sound condition.

Waitress

Ploughman's Cottage
05.1989 - 10.1992
  • Helped customers place orders, explained menu items and served food to guests and making sure customers are satisfied with food
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits

Education

English, Travel & Tourism

Gordon Institute Of TAFE
As A Second Language

Bachelor of Arts - English Literature

Eternal Life Christ College
06-1988

Skills

Self-Motivated

  • Blood Sugar Monitoring
  • Monitor Vitals
  • Activities of Daily Living (ADL) Support
  • Bed Making and Linen Changes
  • Blood Draw

Certification

  • CNA - Certified Nursing Assistant
  • CSI WORKFORCE Training Phlebotomy Certificate


Timeline

CNA - St. Luke's Hospital Medical Center
10.2022 - Current
Flow Production - St. Luke's Hospital
01.2021 - 09.2022
Paraprofessional - Buhl School District
09.2015 - 09.2017
Sushi Maker - Sushi Tokyo
11.2014 - 01.2020
Secretary - Asian Debate League
01.2013 - 04.2014
English Instructor - Columbus English School
09.2011 - 10.2013
- Taiwan Shopper | Data Monitor, Inc
08.2006 - 02.2010
Customer Service Representative - C-Skynet
11.1996 - 12.2000
Credit Card Sales Representative - CitiBank
11.1992 - 03.1994
Waitress - Ploughman's Cottage
05.1989 - 10.1992
Gordon Institute Of TAFE - , English, Travel & Tourism
Eternal Life Christ College - Bachelor of Arts, English Literature

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Jolene Liu