Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Jolene Lucero

Continental Divide,NM

Summary

Punctual and honest cashier with solid background in any type of environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

7
7
years of professional experience

Work History

Cashier

KFC
Farminton, NM
04.2008 - 10.2009
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned Job title and Job title positions and provided backup at key times.

Operations Specialist Third Class

United Stares Navy
Norfolk, VA
06.2001 - 06.2005
  • Collected, arranged and input information into database system.
  • Tracked and analyzed reports to determine needed improvements.
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Developed and updated tracking spreadsheets using Program.
  • Generated reports of findings to help management with making key decisions.
  • Evaluated performance and policies against metrics.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Cashier

Walmart
Gallup , NN
05.2000 - 06.2001
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

Associate In Welding - Welding

NMSU
Grants, NM
04.2019

Thoreau High School
Thoreau, NM
05.2001

Skills

  • Work Task Prioritization
  • Cooperative Attitude
  • Customer Relations
  • Cash Register Operation
  • Sweeping and Mopping
  • Customer Transactions
  • Active Listening
  • Goal-Setting and Achievement
  • Collecting Carts
  • Guest Satisfaction
  • Microsoft Windows
  • Cash Drawer Management
  • Customer Assistance
  • Identification Checks
  • Payment Collection
  • Microsoft Excel
  • Bagging and Packaging
  • Janitorial Duties
  • Cashier Abilities
  • Check Cashing
  • Coin and Currency Counting
  • Time Management
  • Professional Telephone Etiquette
  • Counter Sanitization
  • Coupon Redemption
  • Point-of-Sale (POS) Software
  • Reading Comprehension
  • Energetic and Outgoing
  • Adaptable and Flexible
  • Weight and Measurement
  • Writing
  • Coordination

Timeline

Cashier

KFC
04.2008 - 10.2009

Operations Specialist Third Class

United Stares Navy
06.2001 - 06.2005

Cashier

Walmart
05.2000 - 06.2001

Associate In Welding - Welding

NMSU

Thoreau High School

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Jolene Lucero