Summary
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Jolene Mason

MRO Buyer
Hammond,WI

Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Work History

MRO Buyer

Rise Baking Company - Best Maid Cookie
River Falls, WI
11.2019 - Current
  • Setup and Organized parts room, including inventorying thousands of parts, adding racking and other storage, labeling, entering into CMMS.
  • Responsible for creating up-to-date and accurate SDS system for our department to ensure compliance, and to assure that employees had access to most current hazard information in event of accidental exposure or uncontrolled release.
  • Audited/ negotiated vendor pricing, while monitoring and tracking budget levels and updated spending to be able to have up-to-date financial information as well as inventory levels.
  • Verified all materials and parts needed for work order were available prior to scheduling.
  • Worked with maintenance staff to control spare parts usage to maximize inventory control through regular turnover, without using critical spares for routine maintenance, and reducing maintenance spending.
  • Responsible for department credit card including monthly GL coding, reporting to comptroller of Company.
  • Created and submitted all Purchase Orders for various departments and ensured accurate, timely deliveries were made by vendors.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

SmartScan Agent

Expensify - Remote
San Francisco, CA
10.2016 - 01.2019
  • Responsible for processing, categorizing, and coding receipts for business expenses
  • Scanned all their receipts, logged each transaction, itemized any fees and taxes, categorized type of spending
  • Carried out day-to-day duties accurately and efficiently
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Added documents to file records and created new records to support filing needs
  • Corrected data entry errors to prevent duplication or data degradation
  • Evaluated source documents to locate needed information
  • Coded and processed applications into required electronic formats
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Sent completed entries for evaluation and final approval
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution

Office Manager

Northside Auto
Watertown, WI
01.2007 - 01.2017
  • Managed obligations to suppliers, customers and third-party vendors
  • Processed bank deposits
  • Reconciled financial statements
  • Prepared, sent and stored invoices
  • Contacted clients and sent reminders to ensure timely payments
  • Submitted tax forms
  • Identified and addressed discrepancies
  • Reported on status of accounts payables and receivables,
  • Updated internal accounting databases and spreadsheets
  • Quickbooks & Mitchell Software.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
  • Updated reports, managed accounts and generated reports for company database

Service Advisor

Northside Auto
Watertown, WI
01.2007 - 01.2017
  • Initiated automotive services and repairs by ascertaining performance problems and services
  • Requested and verified any warranty and service contract coverage
  • Developed estimates, wrote repair orders, and maintained customer rapport and records while meeting sales goals.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs
  • Suggested add-on services that would be helpful to customers and improve bottom line
  • Developed estimates by costing materials, supplies and labor
  • Informed customers of service specials, completion times and service expenses to provide exemplary customer service
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution
  • Documented problems and corrective actions to maintain records

Store Manager

Smokers Outlet
Jefferson, WI
01.2011 - 01.2016
  • Responsible for directing and managing all aspects of store operations in manner designed to obtain maximum sales and gross profits
  • This was done through effective utilization of resources and was responsible for efficient operations of store.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control and store opening and closing procedures.

Front End Manager

Copps Food Center
Hurley, WI
01.2005 - 01.2007
  • Responsible for overseeing front end employees
  • Tasked with implementing schedules, changing scheduled shifts when necessary
  • Worked hard to achieve and maintain safe work environment, while also going extra mile for customers
  • Conducted money drops, balanced daily drawers, and placed merchandise orders.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Assessed and authenticated customer exchanges, voids and returns
  • Investigated daily variances and corrected errors to resolve discrepancies
  • Set up, tested and balanced registers for front-end employees
  • Performed hourly pick-ups and readings for front end to monitor sales and revenue
  • Verified totals, checked store transfers and assisted with price changes
  • Balanced safe, prepared tills and prepared register bags for next sales date

Education

Business Management - Business Management

Management Success!
Glendale, CA
05.2001 -

High School Diploma -

Hurley K-12
Hurley, WI
05.2001 -

Skills

Inventory Managementundefined

Additional Information

  • Authorized to work in the US for any employer
  • Certifications and Licenses: ServSafe, Driver's License, Bartender License.

Accomplishments

  • Launched our CMMS system, adding over 1 million dollars of un-inventoried parts to the system, thus allowing far greater productivity and provided the solid basis for a successful department and Company.
  • Spearheaded a multi-stage improvement that reduced downtime at a cost savings of over $50k per hour, saved over 300 labor hours yearly & allowed for more time to dedicate to other projects. This is now the standard procedure in the Maintenance Department for the Technicians.

Timeline

MRO Buyer

Rise Baking Company - Best Maid Cookie
11.2019 - Current

SmartScan Agent

Expensify - Remote
10.2016 - 01.2019

Store Manager

Smokers Outlet
01.2011 - 01.2016

Office Manager

Northside Auto
01.2007 - 01.2017

Service Advisor

Northside Auto
01.2007 - 01.2017

Front End Manager

Copps Food Center
01.2005 - 01.2007

Business Management - Business Management

Management Success!
05.2001 -

High School Diploma -

Hurley K-12
05.2001 -
Jolene MasonMRO Buyer