Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Work History
MRO Buyer
Rise Baking Company - Best Maid Cookie
River Falls, WI
11.2019 - Current
Setup and Organized parts room, including inventorying thousands of parts, adding racking and other storage, labeling, entering into CMMS.
Responsible for creating up-to-date and accurate SDS system for our department to ensure compliance, and to assure that employees had access to most current hazard information in event of accidental exposure or uncontrolled release.
Audited/ negotiated vendor pricing, while monitoring and tracking budget levels and updated spending to be able to have up-to-date financial information as well as inventory levels.
Verified all materials and parts needed for work order were available prior to scheduling.
Worked with maintenance staff to control spare parts usage to maximize inventory control through regular turnover, without using critical spares for routine maintenance, and reducing maintenance spending.
Responsible for department credit card including monthly GL coding, reporting to comptroller of Company.
Created and submitted all Purchase Orders for various departments and ensured accurate, timely deliveries were made by vendors.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
SmartScan Agent
Expensify - Remote
San Francisco, CA
10.2016 - 01.2019
Responsible for processing, categorizing, and coding receipts for business expenses
Scanned all their receipts, logged each transaction, itemized any fees and taxes, categorized type of spending
Carried out day-to-day duties accurately and efficiently
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Added documents to file records and created new records to support filing needs
Corrected data entry errors to prevent duplication or data degradation
Evaluated source documents to locate needed information
Coded and processed applications into required electronic formats
Entered numerical data into databases with speed and accuracy using 10-key pad
Sent completed entries for evaluation and final approval
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Office Manager
Northside Auto
Watertown, WI
01.2007 - 01.2017
Managed obligations to suppliers, customers and third-party vendors
Processed bank deposits
Reconciled financial statements
Prepared, sent and stored invoices
Contacted clients and sent reminders to ensure timely payments
Submitted tax forms
Identified and addressed discrepancies
Reported on status of accounts payables and receivables,
Updated internal accounting databases and spreadsheets
Quickbooks & Mitchell Software.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
Updated reports, managed accounts and generated reports for company database
Service Advisor
Northside Auto
Watertown, WI
01.2007 - 01.2017
Initiated automotive services and repairs by ascertaining performance problems and services
Requested and verified any warranty and service contract coverage
Developed estimates, wrote repair orders, and maintained customer rapport and records while meeting sales goals.
Pleasantly greeted customers and asked open-ended questions to better determine needs
Suggested add-on services that would be helpful to customers and improve bottom line
Developed estimates by costing materials, supplies and labor
Informed customers of service specials, completion times and service expenses to provide exemplary customer service
Handled customer issues with confidence, using complex problem solving to provide effective resolution
Documented problems and corrective actions to maintain records
Store Manager
Smokers Outlet
Jefferson, WI
01.2011 - 01.2016
Responsible for directing and managing all aspects of store operations in manner designed to obtain maximum sales and gross profits
This was done through effective utilization of resources and was responsible for efficient operations of store.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Managed inventory control, cash control and store opening and closing procedures.
Front End Manager
Copps Food Center
Hurley, WI
01.2005 - 01.2007
Responsible for overseeing front end employees
Tasked with implementing schedules, changing scheduled shifts when necessary
Worked hard to achieve and maintain safe work environment, while also going extra mile for customers
Conducted money drops, balanced daily drawers, and placed merchandise orders.
Prepared reports to assist business leaders with key decision making and strategic operational planning.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Assessed and authenticated customer exchanges, voids and returns
Investigated daily variances and corrected errors to resolve discrepancies
Set up, tested and balanced registers for front-end employees
Performed hourly pick-ups and readings for front end to monitor sales and revenue
Verified totals, checked store transfers and assisted with price changes
Balanced safe, prepared tills and prepared register bags for next sales date
Education
Business Management - Business Management
Management Success!
Glendale, CA
05.2001 -
High School Diploma -
Hurley K-12
Hurley, WI
05.2001 -
Skills
Inventory Managementundefined
Additional Information
Authorized to work in the US for any employer
Certifications and Licenses: ServSafe, Driver's License, Bartender License.
Accomplishments
Launched our CMMS system, adding over 1 million dollars of un-inventoried parts to the system, thus allowing far greater productivity and provided the solid basis for a successful department and Company.
Spearheaded a multi-stage improvement that reduced downtime at a cost savings of over $50k per hour, saved over 300 labor hours yearly & allowed for more time to dedicate to other projects. This is now the standard procedure in the Maintenance Department for the Technicians.