Jolene Molina
Las Cruces,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant Intern
Las Cruces Dental Associates
05.2024 - Current
- Aided in the successful completion of complex dental procedures, such as extractions and root canals, by anticipating dentist needs and providing timely assistance.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient x-rays and images for dentist review.
Team Lead Associate
Sherwin-Williams
06.2021 - 02.2024
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained up-to-date knowledge of product and service changes.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved customer inquiries and complaints quickly.
Customer Service Cashier
Lowe's Home Improvement
06.2020 - 05.2021
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with floor team and managers to meet wide range of customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Dental Assistant
Pinnacle Institute
Las Cruces, United States06.2024
High School Diploma -
Mayfield High School
Las Cruces, NM05.2006
Skills
- Customer care
- Time Management
- Reliability
- Point of sale operation
- Attention to Detail
- Team Collaboration
Certification
Driver's License, Class D
Timeline
Dental Assistant Intern
Las Cruces Dental Associates
05.2024 - Current
Team Lead Associate
Sherwin-Williams
06.2021 - 02.2024
Customer Service Cashier
Lowe's Home Improvement
06.2020 - 05.2021
Dental Assistant
Pinnacle Institute
High School Diploma -
Mayfield High School