Jolene Samuel

Visit with residents on a regular basis.

Perform basic non-clinical resident care.

Assists resident with preparing foods as needed.

Make unoccupied beds and transport soiled linens containers.

Clean tables and stands.

Label and store personal items.

Store or hang clean laundry items in residents rooms.

Assist residents in preparation for and transporting to appointments, activities and social programs.

Perform additional duties as assigned.

Assist with bathing, dressing/ grooming

Light Housekeeping.

Assist walking and exercises and daily routines.

Assist with toileting.

Assists with meals and clean up.

Provide conversations and companionship.

Conduct minor repairs on the Slot Machines.

Pays and oversees Jackpot payouts.

Fills machines when paper is empty.

Monitor the Slot Floor and Slot Personnel.

Handle customer disputes/ complaints in a courtesy and timely manner.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

• Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
• Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
• Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
• Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.

• Restored old files and archived completed files for future reference.
• Sorted and processed incoming/ outgoing mail.

Managed a staff of 30 employees.

Trained and assisted with hiring new employees.

Processed payroll for Slot Department.

Scheduled meetings with suppliers/ vendors.

Reviewed contracts and made decisions regarding slot machines purchases.

Created financial reports to monitor profit margin on each slot machine / slot bank.

Supervised a department of 6 employees.

Entered and processed employees time sheets and other payroll related data.

Created and managed employee schedules.

Handled and resolved customer disputes and complaints.

Redeemed and processed tickets for payout.

Handled customer inquiries in a courtesy and timely manner.

Processed customer credit card transactions and cash advances.

Stocked cosmetics, shampoos and other beauty products.

Assisted customers with locating desired products.

Maintain Isle displays to ensure that products were visible and stocked appropriate level.

Took customers food and drink order.

Communicated customer order information to cook to ensure that the food wa prepared in a timely manner.

Responded customers requests in a prompt and friendly manner.

Provided quality customer service in a fast pace environment.