Jolene Smith
Fountain,CO
Summary
Enthusiastic, highly skilled ACP, Medical Assistant, and former Combat Medic with 14+ years of superior performance at individual, team and organizational levels, able to multitask and prioritize workloads with little or no supervision.
Overview
22
22
years of professional experience
Work History
Advanced Care Partner (ACP)
UCHealth Memorial Hospital
Colorado Springs, CO
01.2024 - Current
- Under supervision of RN, perform basic patient care activities including, but not limited to, IV insertion and removal, Foley catheter insertion and removal
- Prioritize tasks and cluster care for optimal time management
- Successfully completed orientation with precepting staff
- Able to quickly adapt to rapidly changing patient needs on busy Renal floor
Lead Medical Assistant
Family Care Center
Colorado Springs
02.2019 - Current
- Established policies and procedures for Medical Assistants in busy outpatient Behavioral Health clinic
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices
- Strong organizational skills when managing multiple tasks simultaneously within demanding environment
- Participated in De-escalation training
- Authorized drug refills and prescription information to pharmacies
- Obtained medical history and recorded vital signs
- Responded quickly to meet patient needs and resolve problems
- Administered injections per physician orders while adhering to safety guidelines set forth by facility's policy manual
- Coordinated work of junior staff to keep team performance high and effectively handle needs of 100+ patients per day
Critical Care Technician
Cardiac 45, Memorial Hospital
Colorado Springs
08.2007 - 08.2008
- Enhanced patient care by meticulously monitoring and recording vital signs and assisting with daily living activities.
- Strictly measured and recorded intake and output
- Demonstrated effective communication skills when interacting with patients, families, and healthcare professionals
- Improved patient outcomes by providing comprehensive support to nurses during critical interventions.
- Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devices
Combat Medic (68W)
US Army
Fort Carson
08.2002 - 08.2009
- Enhanced team efficiency by providing timely medical care and lifesaving interventions to fellow soldiers during combat operations
- Participated in regular drills involving mass casualty scenarios to maintain proficiency in triage skills
- Utilized advanced trauma management techniques
- Administered emergency medical care in combat and humanitarian situations during OIF 1
- Trained fellow service members on basic first aid techniques during combat lifesaver courses
- Thought and operated independently during intense and dangerous situations
Education
Bachelor of Science BSN - Nursing
Colorado State University
Pueblo, CO05.2024
Certified TMS Technician -
Family Care Center
Colorado Springs, CO02.2019
EMT-B Nat'l Registry & IV Certification, CO State -
US Army
Ft Sam Houston, Tx03.2003
Skills
- Experience on Cardiac-45, Emergency Dept, Oncology, Internal Medicine, Family Practice, Behavioral Health, Renal
- IV Certification
- Transcranial Magnetic Stimulation
- Team Management
- Excellent organizational skills
- Task delegation to manage workload
- Exceptional attention to detail
- HIPAA Compliance
Accomplishments
Sigma Theta Tau International Honor Society of Nursing
CSU Pueblo Peer Mentor
CSU Pueblo Nursing Program Senior Mentor
Timeline
Advanced Care Partner (ACP)
UCHealth Memorial Hospital
01.2024 - Current
Lead Medical Assistant
Family Care Center
02.2019 - Current
Critical Care Technician
Cardiac 45, Memorial Hospital
08.2007 - 08.2008
Combat Medic (68W)
US Army
08.2002 - 08.2009
Bachelor of Science BSN - Nursing
Colorado State University
Certified TMS Technician -
Family Care Center
EMT-B Nat'l Registry & IV Certification, CO State -
US Army