Myrna Johnson
Mancos,CO
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
10
10
years of professional experience
Work History
Head Housekeeper
America Home Mortgage
Denver, CO
05.2019 - 04.2025
- Communicated with maintenance team on damages to repair.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Ensured compliance with safety regulations in the workplace.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Communicated with customers about requests for additional supplies or cleaning services.
- Assigned tasks to housekeeping staff, ensuring that all duties were completed in a timely manner.
- Inspected furniture for damage or stains in between guest stays.
- Reported damage or theft of hotel property to management.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
CNA
MORNING STAR
LAKEWOOD, CO
03.2015 - 05.2019
- Ensured compliance with applicable laws and regulations governing memory care services.
- Adhered strictly to policies and procedures designed by Memory Care Facility management team.
- Provided guidance and support to families of Memory Care residents.
- Developed individualized nursing care plans based on assessment of the patient's condition.
- Managed multiple tasks while providing compassionate care in a fast-paced critical care setting.
- Collaborated with other social services providers to coordinate care for clients.
- Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA and OSHA.
- Participated in team meetings to discuss clinical issues related to the client's care plan.
- Observed client behavior and reported any changes or concerns to supervisor or healthcare professionals.
- Attended continuing education courses on relevant topics such as new treatments for mental illnesses or changes in regulations pertaining to psych nursing care.
Education
High School Diploma -
ADAMS CITY HIGH SCHOOL
COMMERCE CITY 05-1975
Skills
- Housekeeping management
- Quality control
- Inventory management
- Safety compliance
- Staff training
- Customer service
- Time management
- Attention to detail
References
References available upon request.
Timeline
Head Housekeeper
America Home Mortgage
05.2019 - 04.2025
CNA
MORNING STAR
03.2015 - 05.2019
High School Diploma -
ADAMS CITY HIGH SCHOOL
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