Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jolene Thompson

Ariel,WA

Summary

Professional with strong background in customer service and retail operations, prepared for this role in recreational setting. Focused on team collaboration and achieving results, with flexible approach to changing needs. Skilled in inventory management, customer engagement, and point-of-sale systems, ensuring smooth and efficient operation. Dependable and adaptable, known for consistent performance and reliability. During my career tenure, I have been familiarized with bookkeeping methods, including accounts payable, accounts receivable, and fund reconciliation. I believe that my occupational knowledge coupled with my immense dedication and work ethic, make me an eligible and enthusiastic candidate for any position that a company is offering.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pro Shop Attendant

Lewis River Golf Course
02.2022 - 03.2025
  • Assisted with event coordination, including tournament setup and logistics for smooth operations.
  • Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.

Paraprofessional

Woodland School District
08.2015 - 11.2021
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Cashier/Customer Service Manager

Walmart
08.2010 - 09.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Evergreen High School
Vancouver, WA
06-1984

Skills

  • Customer relationship building
  • Team player mentality

Certification

  • Washington State Apprenticeship & Training Council/ Apprentice/OJT - 10/04/2017

Timeline

Pro Shop Attendant

Lewis River Golf Course
02.2022 - 03.2025

Paraprofessional

Woodland School District
08.2015 - 11.2021

Cashier/Customer Service Manager

Walmart
08.2010 - 09.2013

Evergreen High School

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Jolene Thompson