Jolene Tucker
Menomonie
Summary
Dynamic and dependable professional with a friendly demeanor, experienced at Walmart in online ordering. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in time management and attention to detail, consistently achieving high cleanliness standards and fostering teamwork in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Walmart
Online Ordering
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Host/Homemaker
Neighbors of Dunn
11.2024 - 12.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Cleaner
J&F Facilities
01.2025 - 07.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Organized and used industrial cleaning products following strict safety procedures.
Housekeeper
Hampton Inn By Hilton
04.2024 - 09.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
Cashier
Marketplace Foods
03.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Housekeeper
Bestwestern
01.2024 - 06.2024
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
- Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
Education
Kennedy High School
Bloomington, MN09.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
Timeline
Cleaner
J&F Facilities
01.2025 - 07.2025
Host/Homemaker
Neighbors of Dunn
11.2024 - 12.2025
Housekeeper
Hampton Inn By Hilton
04.2024 - 09.2024
Cashier
Marketplace Foods
03.2024 - 08.2024
Housekeeper
Bestwestern
01.2024 - 06.2024
Walmart
Online Ordering
Kennedy High School
Similar Profiles
Chao RenChao Ren
Full Stack Developer at Online Food Ordering System – Personal ProjectFull Stack Developer at Online Food Ordering System – Personal Project
Ankur ChoudharyAnkur Choudhary
NA at Scalable Online Food Ordering Web ApplicationNA at Scalable Online Food Ordering Web Application
Ryan MurilloRyan Murillo
Full Stack Software Engineer at Carte: An Immersive Food Ordering ServiceFull Stack Software Engineer at Carte: An Immersive Food Ordering Service
Courtney A. SmithCourtney A. Smith
Critical Care Paramedic at Baldwin Area Ambulance ServiceCritical Care Paramedic at Baldwin Area Ambulance Service
SARA O’KELLYSARA O’KELLY
Physician Assistant Podiatry at Mayo Clinic Health SystemPhysician Assistant Podiatry at Mayo Clinic Health System