Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Jolenea Staglin

General Manager

Summary

General Manager with expertise in food safety and team leadership. Proven track record in implementing employee recognition programs that enhance staff motivation and operational efficiency. Focused on driving business growth through strategic analysis and effective solutions. Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

20
20
years of professional experience
3
3
Certification

Work History

General Manager

Popeyes® Louisana Kitchen
Oklahoma City, Oklahoma
08.2023 - 01.2025
  • Ensured compliance with local health department regulations for food safety standards.
  • Implemented employee recognition programs to enhance staff motivation and meet organizational objectives.
  • Oversaw product development initiatives from concept to completion, ensuring timely delivery.
  • Identified improvement areas in business practices and collaborated on actionable plans.
  • Resolved customer complaints swiftly while maintaining high-quality service delivery.
  • Managed daily operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales activities.
  • Analyzed processes for effectiveness and developed systems to boost productivity.
  • Executed marketing strategies that increased brand awareness in target markets.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Shift manager /Assistant Manager/General Manager of Operations

Burger King
Oklahoma City, Oklahoma
07.2012 - 08.2023
  • Managed scheduling of staff shifts to ensure optimal coverage at all times.
  • Resolved conflicts among staff members professionally to maintain a harmonious work environment.
  • Enforced safety standards and ensured proper equipment usage throughout the store.
  • Ensured compliance with health, food safety, and quality regulations consistently.
  • Analyzed sales reports for trends to identify improvement and growth opportunities.
  • Processed weekly payroll using software applications to maintain accuracy.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves promptly.
  • Supervised daily operations, including shift scheduling and task assignments.

Crew/Shift Manager

Taco Bell
Oklahoma City, Oklahoma
03.20-02 - 05.2011
  • Maintained accurate records of shift activities including sales transactions, labor costs, and inventory levels.

Education

High School Diploma -

Pcw
Oklahoma City, OK
06-2005

Skills

  • Food safety compliance
  • Budget management
  • Staff training and development
  • Team leadership
  • Inventory management
  • Problem solving
  • Operations oversight
  • Goal setting
  • Budget forecasts
  • Sound judgment
  • Leadership and team building

Affiliations

Taco Bell manager training program

Burger King core leadership training program.

Popeye's kitchen certified Management training program

Certification

Serv safe certification 24857596

11/28/23 11/28/28 10813

References

References available upon request.

Timeline

General Manager

Popeyes® Louisana Kitchen
08.2023 - 01.2025

Shift manager /Assistant Manager/General Manager of Operations

Burger King
07.2012 - 08.2023

Crew/Shift Manager

Taco Bell
03.20-02 - 05.2011

High School Diploma -

Pcw

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