Jolette Suarez
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Shift Manager
Burger King
Dallas , TX
05.2022 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Resolved conflicts between staff members in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
Education
Associate of Arts -
Dallas College
Dallas, TX03-2023
Finance
University of North Texas At Dallas
Dallas, TXSkills
- Equipment Troubleshooting
- Quality Assurance
- Team Development
- Safety Compliance
Languages
English
Professional
Spanish
Professional
Timeline
Shift Manager
Burger King
05.2022 - Current
Associate of Arts -
Dallas College
Finance
University of North Texas At Dallas