Jolette Suarez
Dallas
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
TitleMax
05.2025 - 07.2025
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Assistant Manager
Burger King
05.2022 - 02.2025
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
Education
Bachelor of Finance - Finance
University of North Texas At Dallas
Dallas, TXAssociate of Arts -
Dallas College
05-2023
Skills
- Operations Management
- Workforce Management
- Team Leadership
- Employee Development
- Decision-Making
- Employee supervision
- Compliance
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Education and Training
true,other,other
Timeline
Assistant Manager
TitleMax
05.2025 - 07.2025
Assistant Manager
Burger King
05.2022 - 02.2025
Associate of Arts -
Dallas College
Bachelor of Finance - Finance
University of North Texas At Dallas
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