Joliah Grimes
Atlanta,GA
Summary
Efficient customer service professional with 4+ years of experience in call centers and hospitality service. Great at handling 50+ calls daily while consistently resolving client issues professionally and quickly. Seeking to apply customer service and problem-solving experience to benefit your company as an exceptional employee.
Overview
2025
2025
years of professional experience
Work History
Allied customer service
- Proficient in video conferencing platforms such as zoom, skype, and hangouts, able to communicate with customers across a variety of channels
Walmart
11.2022 - Current
- Trained 4 new employee's in customer service, as well as opening and closing
U-Hauls
08.2022 - Current
- Handled 40+ customers interactions per day, giving detailed personalized, friendly, and polite service to ensure customer satisfaction
Sales Representative
Rose International, Kaiser Permanente
03.2024 - 07.2024
Handle member inquiries regarding various topics such as facility inquiry, web support, promoting KP.org, order ID card, complaints, and service reviews
Education
Diploma -
Penn Foster
Skills
- Proficient in video conferencing platforms such as Zoom, Skype, and Hangouts
- Able to communicate with customers across a variety of channels
Timeline
Sales Representative
Rose International, Kaiser Permanente
03.2024 - 07.2024
Walmart
11.2022 - Current
U-Hauls
08.2022 - Current
Diploma -
Penn Foster
Allied customer service
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