Joliann Ross
Sanford
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child Care Teacher
Central Carolina Community College
04.2025 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Mentored new teachers, sharing best practices and providing guidance on effective classroom management techniques.
Babysitter
Local
01.2018 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Met children at bus stop to walk home and assist with crossing street.
Preschool Floater
Lee Christian Preschool
12.2024 - 03.2025
- Developed strong relationships with children and their families while providing a safe, nurturing environment.
- Kept classrooms and play areas tidy and well-organized for safety.
- Collaborated with lead teachers to plan and execute daily activities.
- Assisted in planning and implementing creative, developmentally appropriate activities to engage preschoolers.
- Encouraged positive social interactions among students through cooperative learning activities.
- Incorporated music, art and movement into daily lesson plans to enhance student engagement.
- Coordinated snacks, nap time and bathroom activities for children throughout school day.
- Collaborated with teachers, administrators, parents and community members to promote a successful learning environment.
- Took inventory of classroom supplies and prepared requisition orders for teacher review.
- Maintained a safe, clean and sanitary environment for food preparation and serving areas.
- Organized storage rooms to maintain an efficient workflow in the kitchen area.
- Received deliveries of fresh produce, meats, and dairy products, ensuring quality before stocking shelves or refrigerators.
- Checked expiration dates on food products regularly to ensure no expired items were being used or served.
Sales Associate
Marshalls
11.2022 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Shift Lead
Jersey Mike's Subs
10.2021 - 10.2022
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Business Administration- Healthcare Management
Fayetteville State University
Fayetteville, NC07-2028
Associate in Science (A.S.) - Applied Sciences
Central Carolina Community College
Sanford, NC01.2025
High School Diploma - undefined
Green Hope High School
01.2022
Skills
- Grading Knowledge
- Shift Work
- Operation Monitoring
- Food Safety and Sanitation
- Safe Work Practices
- Effective Listening and Communication
- Productivity Performance
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Active Listening
- Organizational skills
- Multitasking Abilities
- Special needs support
Certification
- CPR & First Aid Certified
- ServSafe Food Handler Certification
- Recognizing & Responding to Child Maltreatment Certification
- What is Prevention? Certification
- SIDS Certification
LANGUAGES
Spanish Bilingual
Timeline
Child Care Teacher
Central Carolina Community College
04.2025 - Current
Preschool Floater
Lee Christian Preschool
12.2024 - 03.2025
Sales Associate
Marshalls
11.2022 - 12.2024
Shift Lead
Jersey Mike's Subs
10.2021 - 10.2022
Babysitter
Local
01.2018 - Current
Associate in Science (A.S.) - Applied Sciences
Central Carolina Community College
High School Diploma - undefined
Green Hope High School
Bachelor of Science - Business Administration- Healthcare Management
Fayetteville State University
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