Jolibeth Ortiz

Customer Experience Specialist with a proven track record in enhancing service quality at Tj Maxx through expert cash handling and exceptional communication skills. Successfully created positive environments, demonstrated through effective child care provision. Bilingual proficiency and strong analytical problem-solving abilities drive efficiency and elevate customer satisfaction.

• EMERGE Fellowship, Fellow, 03/20, Present, Sessions once a month, we focus on finding colleges. I was accepted and selected from a wide variety of children in my school.
• Student Council, Active member, 07/22, Present, Help decide what activities should be done in certain weeks, I have helped them cut flags for red ribbon week and go to weekly meetings which ultimately provided a positive impact in the school.
• Church Teacher, Teacher/Caretaker, 01/18, Present, Keep kids distracted and entertained while their parents hear the word of God, I have to give the kids papers to color, provide assistance when they need care and ultimately come up with fun activities that they would like to do as well as feed them in a proper manner.
• Woods Goods, Assistant, 09/20, Ongoing, Store and reorganize food shelves, I had to look through shelves to ensure that there was no expired food found in them.
• NAAZ- No Animal Abuse Zone, Secretary and accountant, 01/19, 08/20, Went to animal shelters to provide care for animals and created a budget based on what was given by the donors.
• NHS- National Honor Society, Active Member, 04/23, Ongoing, Selected from a multitude of students to enter the organization. It is an organization that invites only high achieving and rigorous students.
• Recycling Club, Active member, 08/22, Ongoing, Help recycle around the school and collect it from a number of classrooms.
• Project C.U.R.E, Volunteer helper/member, 05/23, Ongoing, Helped sort out medical utilities.
• Peer Mentoring Club, Treasurer and co-founder, 08/23, Ongoing, Tutoring sessions twice a week and managing club finances.

• Certified title to work in cooking are after a 2-year culinary course