Jolie Babbitt
McCall,ID
Summary
Organized and proactive professional with a background in healthcare administration, and clinical patient care. Expert in juggling complex scheduling, confidential data management, and multi-line communications. Bringing a "patient-first" service mindset to executive support, ensuring seamless daily operations and meticulous attention to detail in every task.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
St. Luke's McCall Medical Center
08.2021 - Current
- Assisted in patient intake processes, ensuring accurate collection of medical histories and vital signs.
- Administered injections and performed routine lab tests, maintaining high standards of infection control.
- Trained new staff on clinical protocols and office procedures, fostering a collaborative work environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on treatment plans and medication management to improve adherence and outcomes.
Patient Access Specialist
St. Luke's McCall Medical Center
01.2021 - 08.2021
- Facilitated patient admissions and registrations, ensuring accurate data entry into electronic health records.
- Managed high call volume while maintaining a professional demeanor, ensuring accurate communication of information.
- Assisted patients with insurance verification, clarifying coverage details and copayment responsibilities.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
Kitchen Employee
Gourmet Pizza Shoppe
08.2016 - 12.2019
- Maintained high standards of food safety by regularly sanitizing surfaces, equipment, and utensils to minimize contamination risks.
- Improved communication between front-of-house staff and kitchen employees, resulting in smoother service flow during busy periods.
- Collaborated with team members to ensure smooth operations during peak hours, resulting in satisfied customers and positive feedback.
- Managed multiple tasks simultaneously under time constraints while maintaining attention to detail and producing high-quality dishes consistently.
- Motivated fellow employees through positive reinforcement, fostering an environment conducive to teamwork and professional growth.
Retail Sales Associate
Active Ride Shop
05.2015 - 12.2016
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Implemented visual merchandising standards to optimize product presentation and drive sales.
- Collaborated with team members to achieve monthly sales targets through effective selling strategies.
- Coordinated promotional events, boosting store visibility and attracting new customers.
Education
High School Diploma -
Yucaipa High School
Yucaipa06-2018
No Degree -
Northern Arizona University
Flagstaff, AZ01-2021
Skills
- Compliance with HIPAA standards
- Medical software proficiency
- Phone and email etiquette
- Office organization
- Clear verbal and written communication
- Patient-focused care
- Dependable team collaborator
- Professionalism and ethics
Timeline
Certified Medical Assistant
St. Luke's McCall Medical Center
08.2021 - Current
Patient Access Specialist
St. Luke's McCall Medical Center
01.2021 - 08.2021
Kitchen Employee
Gourmet Pizza Shoppe
08.2016 - 12.2019
Retail Sales Associate
Active Ride Shop
05.2015 - 12.2016
High School Diploma -
Yucaipa High School
No Degree -
Northern Arizona University