Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jolie Colombo

Sachse

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Shift Leader

Jersey Mike's Subs
Sachse
08.2022 - Current
  • Supervised daily operations and ensured compliance with food safety standards.
  • Assisted customers in selecting menu items and provided recommendations based on preferences.
  • Resolved customer complaints promptly to ensure satisfaction and uphold company values.
  • Collaborated with management to implement operational improvements and enhance efficiency.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.

Carhop Server

Sonic Drive-in
Sachse
05.2021 - 06.2022
  • Delivered food and beverages to customers in a timely manner.
  • Operated point-of-sale system for order processing and payments.
  • Communicated effectively with kitchen staff to ensure accurate orders.
  • Kept work areas clean and organized throughout shift.
  • Provided excellent customer service by addressing customer concerns promptly and efficiently.
  • Assisted other team members when needed during busy times or special events.
  • Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.

Front Gate Attendant

Hawaiian Falls
Garland
05.2020 - 08.2020
  • Greeted guests at entrance and ensured smooth entry process.
  • Checked tickets and season passes for validity and compliance.
  • Enforced safety regulations while managing guest interactions.
  • Performed cashiering duties such as selling tickets, processing payments, providing change and issuing receipts.
  • Greeted customers, answered questions, and provided information about the facility.

Education

High School Diploma -

Sachse High School
Sachse, TX
05-2023

Skills

  • Motivational leadership
  • Time management
  • Problem solving
  • Strong verbal and written communication
  • Flexible schedule
  • Customer service management
  • Professional appearance
  • Positive attitude
  • Goal setting and tracking
  • Conflict resolution

Timeline

Shift Leader

Jersey Mike's Subs
08.2022 - Current

Carhop Server

Sonic Drive-in
05.2021 - 06.2022

Front Gate Attendant

Hawaiian Falls
05.2020 - 08.2020

High School Diploma -

Sachse High School

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