Jolie Hinely
Fayetteville,AR
Summary
Dedicated and professional individual with demonstrated strengths in customer service. Capable of troubleshooting problems and proven willingness to take on task to support the team and help the business succeed. Hard working individual that takes on the demands in fast paced environments by effectively using slow periods,
Overview
5
5
years of professional experience
Work History
Medical Assistant
Karas Health Care
03.2020 - 12.2023
- Intake coordinator - Medpasser
- Enhanced patient experience by providing compassionate care and accurate medical documentation.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
Summer Childcare Provider
Uptown
06.2019 - 08.2020
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Managed schedules for multiple children, coordinating playdates, appointments, and extracurricular activities.
Front Desk Receptionist
Tramps Spa
09.2018 - 01.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
2 Years of Studies -
NorthWest Arkansas Community College
Bentonville, ARFinacial Marketing - Marketing
University of Arkansas
Fayetteville, AR05.2026
High School Diploma -
West Fork High School
West Fork, AR05.2021
Skills
- CPR certified
- AED Certification
- Patient Scheduling
- Indirect Patient Care
- Medical Terminology
- Monitoring Patient Progress
- Customer Service
- Scheduling Appointments
- Effective Communication
- Supply Management
- Inventory Control
Timeline
Medical Assistant
Karas Health Care
03.2020 - 12.2023
Summer Childcare Provider
Uptown
06.2019 - 08.2020
Front Desk Receptionist
Tramps Spa
09.2018 - 01.2019
2 Years of Studies -
NorthWest Arkansas Community College
Finacial Marketing - Marketing
University of Arkansas
High School Diploma -
West Fork High School
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