Job Search Status
Open to workDesired start date: Immediately
Open To Work
Hi, I’m
Jolie Zinn
Newport News,VA
Work Preference
Summary
Certified Professional Coder with background in healthcare settings. Experience includes coding medical procedures and diagnoses for billing purposes, reviewing patient records for accuracy, and educating providers on coding practices and guidelines. Strengths lie in thorough understanding of medical terminology, ICD-10 codes, and HIPAA compliance rules. Past roles have demonstrated ability to improve efficiency of billing processes and ensure maximum reimbursement for services provided.
Overview
26
years of professional experience
1
Certification
Work History
The Judge GroupIrvine, CA
CPC-A coder, Contractor
08.2025 - Current
Job overview
- Demonstrated proficiency in ICD-10-CM coding to ensure accurate documentation.
- Reviewed medical records, assigning diagnosis codes in compliance with ICD-10-CM/CPT standards to ensure accuracy and regulatory adherence.
- Applied thorough understanding of healthcare regulations to enhance coding accuracy and compliance.
- Conducted meticulous document reviews to maintain high accuracy levels.
- Utilized strong medical terminology knowledge for precise coding practices.
- Engaged with risk adjustment models and healthcare documentation to support effective coding practices.
- Supported remote work through a dedicated home office and high-speed Ethernet connection.
HII Family Vision CenterNewport News, VA
Licensed Optical Administrator
03.2018 - 08.2025
Job overview
- Facilitated customer acquisition and retention through exceptional service, fostering long-term loyalty.
- Filled eyeglasses and contact lens prescriptions, ensuring accurate lens and frame fittings.
- Maintained quality standards with precise measurements, correct pricing, and realistic delivery timelines.
- Authorized and billed insurance claims, clearly explaining benefits to optimize patient coverage.
- Enhanced patient satisfaction and met production goals through effective communication and attentive service.
- Supported onsite optometrist by managing scheduling, patient data, and emergency triage.
- Managed patient transitions after exams, addressing all prescription needs efficiently.
- Operated within onsite clinic in Newport News, Virginia.
Target Optical (Luxottica)Williamsburg, VA
Licensed Optical Team Member
04.2017 - 03.2018
Job overview
- Guided clients in selecting eyewear, clarifying lens and frame options to meet individual needs.
- Coordinated scheduling of eye exams, enhancing patient care and optimizing clinic workflow.
- Managed sales transactions, providing seamless purchasing experiences.
- Welcomed customers, creating a welcoming atmosphere that encouraged engagement.
Ghent EyecareNorfolk, VA
Ophthalmic Billing Specialist | Licensed Optician
06.2016 - 04.2017
Job overview
- Managed comprehensive patient and insurance billing processes for optometry services, ensuring accuracy and compliance.
- Confirmed insurance coverage and organized patient appointment charts to streamline office workflow.
- Investigated insurance denials and processed corrections.
- Oversaw patient collection processes in a timely manner.
- Applied opticianry expertise to enhance daily operations and improve patient care.
Target Optical (Luxottica)Virginia Beach, VA
Licensed Optical Team Member
08.2015 - 06.2016
Job overview
- Assisted clients in selecting eyewear, clearly explaining available options to meet their needs.
- Coordinated scheduling of eye exams, prioritizing patient care and convenience.
- Completed sales transactions for an efficient purchasing process.
- Greeted customers, fostering a welcoming atmosphere to enhance their shopping experience.
Brodie OptometryPerrysburg, OH
Licensed Optician
11.2011 - 10.2013
Job overview
- Delivered patient-centered care by integrating optician skills with medical office expertise.
- Managed accurate billing processes for diverse vision services, ensuring compliance and reducing errors.
- Took a break from work to provide care for a family member.
Pinnacle Eye GroupPerrysburg, OH
Licensed Optician
04.2000 - 10.2011
Job overview
- Gained experience with advanced equipment such as the Tonopen, topographer, Izon aberrometer, and EMR recording, including conversion from paper to EMR.
- Managed frame board and maintained budget compliance.
- Collaborated in reception, scheduling, billing, and dispensing to streamline operations.
- Joined practice as sole employee, driving growth to expand staff from 1 to over 9.
Education
AAPCSalt Lake City, UT
AAPC Fundamentals of Medicine from medical terminology, anatomy, compliance standards, essential concepts for correct medical coding and billing
05-2025
University Overview
- Completed coursework in medical terminology, anatomy, compliance standards, and essential concepts for correct medical coding and billing.
- Final Grade: 94.97%
AAPCSalt Lake City, UT
AAPC Physician Coding for CPC Prep from CPT, ICD-10, HCPCS coding systems
05-2025
University Overview
- Developed skills in CPT, ICD-10, and HCPCS coding systems through clinical scenario analysis and code assignment practice.
- Final Grade: 94.11%
Skills
- ICD-10-CM/CPT proficiency
- HCPCS coding
- Medical terminology
- Healthcare regulations
- Document review
- Quality assurance
- Documentation management
- Risk modeling
- Telecommuting experience
- Home office setup
- Reliable internet connection
- HIPAA compliance awareness
- Proficiency in Microsoft Office
Certification
CPC-A Certified Professional Coder– Apprentice, 02271276, 05/25
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Achieved a 92% by completing CPC Certification exam with accuracy and efficiency.
Timeline
CPC-A coder, Contractor
The Judge Group
08.2025 - Current
Licensed Optical Administrator
HII Family Vision Center
03.2018 - 08.2025
Licensed Optical Team Member
Target Optical (Luxottica)
04.2017 - 03.2018
Ophthalmic Billing Specialist | Licensed Optician
Ghent Eyecare
06.2016 - 04.2017
Licensed Optical Team Member
Target Optical (Luxottica)
08.2015 - 06.2016
Licensed Optician
Brodie Optometry
11.2011 - 10.2013
Licensed Optician
Pinnacle Eye Group
04.2000 - 10.2011
AAPC
AAPC Fundamentals of Medicine from medical terminology, anatomy, compliance standards, essential concepts for correct medical coding and billing
AAPC
AAPC Physician Coding for CPC Prep from CPT, ICD-10, HCPCS coding systems