Jolina Sirk
Augusta,WV
Overview
30
30
years of professional experience
Work History
Bar Tender
The Romney Moose
Romney, WV
07.2019 - Current
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Attended regular training sessions to stay updated on new products or trends.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Planned and coordinated special events to boost customer numbers and profits.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Field Data Clerk
Hampshire County Assessors
Romney, WV
01.2015 - Current
- Verified data accuracy by comparing it to source documents and corrected any discrepancies.
- Created database entries, including entering new customer information and updating existing customers' profiles.
- Organized hard copy files into digital databases for easy access and retrieval.
- Entered large volumes of data accurately into computer systems according to established procedures.
- Maintained confidentiality of all client records and other sensitive information.
- Monitored system performance to identify potential areas of improvement or optimization opportunities.
- Provided technical support for colleagues when needed regarding database queries and usage issues.
- Resolved user inquiries pertaining to database errors or inconsistencies in a timely fashion.
- Collaborated with IT personnel in order to optimize database architecture design for maximum efficiency.
- Reviewed existing processes related to data entry, storage, retrieval, and analysis; identified areas for improvement.
- Located information contained in files to meet requests by supervisors and other departments.
- Detected flaws in customer and account data, resolving issues and communicating with supervisors.
CNA
Community on Aging
Romney , WV
08.1994 - 01.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
Certificate of Nursing Assistant - Nursing
Eastern Community College
Moorefield, WV08-2013
Skills
- Customer Service
- Complex Problem-Solving
- Data Entry
- Social Perceptiveness
- Calm Under Pressure
- Flexible and Adaptable
- Verbal Communication
Timeline
Bar Tender
The Romney Moose
07.2019 - Current
Field Data Clerk
Hampshire County Assessors
01.2015 - Current
CNA
Community on Aging
08.1994 - 01.2021
Certificate of Nursing Assistant - Nursing
Eastern Community College