Seasoned professional with 25+ years’ experience in the management of associates. Expertise at optimizing team talent, employee relations, and performance evaluation of operations. Known as an innovative and results-focused leader with decades of success in overseeing both production and sanitation. Proven ability to manage a facility and to ensure production and sanitation programs, line control, and all related occupational safety requirements. Lead in the development, management, and documentation related to line training. Skilled to prioritize and complete simultaneous tasks along with the ability to quickly master new concepts. Known as an extremely hard worker who is very organized with a willingness to learn.
Overview
39
39
years of professional experience
Work History
Baker/Customer Service Representative
Art's Bakery Harborcreek
Erie, PA
07.2024 - Current
Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
Measured out ingredients accurately to ensure consistent product quality.
Operated ovens and other equipment to bake products according to established recipes.
Followed food safety guidelines while preparing all food items.
Rotated stock as needed to keep freshness intact.
Provided customer service by answering questions about menu items or taking orders from customers.
Finished baked goods with glazes, icings and other toppings.
Sanitation Supervisor
JTM FOODS
Erie, PA
11.2021 - 04.2024
Supervised 10+ associates to meet daily sanitation goals such as general housekeeping of the facility and the complete tear down, cleaning, and sanitizing of all equipment to prepare for morning startups
Managed the inventory of chemicals and supplies needed to perform sanitation duties
Performed monthly titration of mixed chemicals
Reviewed cleaning check sheets to ensure all procedures had been completed in a safe, sanitary, and efficient manner.
Team Lead – Production
SFC Global Supply Chain Inc. / Better Baked Foods
Erie, PA
07.2007 - 10.2021
Experienced in scheduling of people, running/maintaining flow of production line, and addressing issues (moving people when necessary, changing speed of line, and making sure correct ingredients are used.) Worked in a fast-paced production line environment – keeping the line running efficiently as well as checking/filing paperwork
Provided production line leadership to ensure quality of product was acceptable
Helped on the line if needed, and kept supervisors informed
Rotated from beginning of production line to end for packing of the final product
Partnered with key personnel, and assisted with a wide range of responsibilities that were performed by the entire production team during assigned shift – enforcing GMP’s (good manufacturing practices)
Interacted with multiple departments of the organization in order to effectively meet quality goals – ensuring that quality guidelines were followed, and that continual improvement was made
Worked directly with production employees to maximize productivity on assigned shifts and production areas – ensuring that health and safety guidelines were followed, and that continual improvement was made in operations
Monitored the sanitation process and adjusted schedules as needed
Managed production staff to meet daily production quotas and deadlines, performed daily inventory of ingredients and products, and kept production line moving safely and efficiently to production goals while ensuring that the sanitation process was cost effective, reliable, and met all associated targets
Provided leadership in ensuring that production areas were maintained in a clean and safe manner, inventory exchanged within production was issued in a timely manner, and quality was maintained.
Production Supervisor
Van deKamp's Frozen Foods
Erie, PA
08.2000 - 07.2005
Provided leadership and supervised 30+ associates; ensured compliance of all internal/external policies
Was fully responsible for recording and documenting daily production reports, demonstrating leadership and flexibility through informed decision making and leading by example in daily operations
Worked as Production Supervisor, completing work plans to start up the production line
Provided leadership in closing the line when done with production shift or day with all ingredients up to date
Implemented and followed a Master Production Schedule that ensured regular equipment and facility sanitation was performed
Updated and reviewed the Master Production Schedule and reviewed any changes with the Plant Manager
Supported and participated in special plant projects as assigned
Spearheaded the completion of equipment and facility sanitation and reviewed all cleaning check sheets to ensure all listed procedures had been completed in a safe, sanitary, and efficient manner
As Production Supervisor, played a major role in planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems
Assisted the entire production staff to meet daily production quotas and deadlines, performed daily audits and inspection of inventory (ingredients and products), and kept production line moving safely
Experienced in overseeing production quality processes, ensuring that proper procedures were in place and are being followed for production efficiency, quality of product, sanitation, and employee safety.
Sanitation Worker
Van deKamp's Frozen Foods
Erie, PA
11.1996 - 08.2000
Led in tearing apart equipment, cleaning and sanitizing, putting it all back together, and then preparing ingredients for morning start up
Tracked changes in procedures
Troubleshoot production issues
Worked production line when sanitation processes were completed
Promoted to become a Production Lead and Sanitation Lead
As Sanitation Lead, mixed appropriate chemicals, helping clean when needed, and inspected production lines
Ultimately, was eventually promoted to Production Supervisor position.
Assistant Office Manager
Phar-Mor, Inc.
Erie, PA
02.1986 - 11.1996
Directed cash flow management of all daily transactions
Led in appropriate resolution of all customer service issues and time/production management of 5-15 cash registers and associates for effective flow
Utilized customer service skills in troubleshooting and resolving problems
Addressed a wide range of reported issues
Maintained, organized, and generated monthly report of all customer service issues.