Joline Richard
S. Weymouth,MA
Summary
Looking to obtain a bartending position where I can thrive in my natural ability to be creative and bring a hospitality driven experience to all guests. I have an incredible ability to memorize menu and natural communicative skills that will increase restaurant patronage.
Tips Certified.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
The Winsor House
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Flanders Field
05.2020 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Nomai
11.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Sorelle
05.2019 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Dining Room and Lounge Server
The Local
03.2016 - 05.2019
- Company Overview: Wellesley, MA
- Incredible memory with the proven ability to quickly learn all aspects of new menus and specialties
- Reputation for putting guests to ease, handling large crowds, and maintaining composure in stressful situations
- Dedicated to maintaining a clean dining room and adhering to all safety and legal standards
- Comprehensive knowledge of alcoholic beverage mixing and serving
- History of providing clear, polite and positive communication with diverse guests and co-workers to ensure seamless order placement
- Successfully completed long shifts of over 14 hours without appearing tired
- Wellesley, MA
Education
Art and Photography
UMass Dartmouth
N. Dartmouth, MAPhotography Certification Course -
Boston University Center for Digital Imaging Arts
02.2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Customer service expertise
- Responsible alcohol service
- Memory retention
- Service-oriented mindset
Certification
Tips Certified
Accomplishments
Since starting at the Winsor house at Island creek oysters and starting as a bartender I have created 9 original creative cocktails that have been added to the menu. One of my cocktails (Figment of Imagination) has been consistently in the top 5 for the last year and a half. I have a passion for seasonal ingredients and creating exciting drinks.
Timeline
Bartender
The Winsor House
03.2022 - Current
Server
Nomai
11.2021 - 03.2022
Server
Flanders Field
05.2020 - 10.2021
Server
Sorelle
05.2019 - 04.2020
Dining Room and Lounge Server
The Local
03.2016 - 05.2019
Art and Photography
UMass Dartmouth
Photography Certification Course -
Boston University Center for Digital Imaging Arts
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