Jolisa Ellison
Healdton
Summary
Highly respected store manager who is task organized, handling any situation with a positive attitude. Customer focused at all times, regardless of the task at hand. Highly organized and efficient in fast-paced environments; able to prioritize effectively to accomplish objectives with creativity and enthusiasm. Strong work ethic, professional demeanor, and a quick learner.
Overview
12
12
years of professional experience
Work History
Training Store Manager
Dollar General
06.2024 - Current
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Improved employee retention by implementing comprehensive training programs and robust performance management systems.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
- Promoted from Assistant Store Manager to Training Store Manager due to demonstrated leadership skills, dedication to continuous improvement, and outstanding job performance.
Assistant Store Manager
Dollar General
09.2022 - 06.2024
- Inventory prep and store clean up
Store Manager
Dollar General
02.2020 - 09.2022
- Oversee daily operations in a retail store with weekly sales exceeding $65,000, which is the second highest sales in an18-store district
- Responsible for all inventory control relating to vendor fulfillments
- Scheduling store coverage to provide all required services while staying within weekly budget
- Provides timely customer service to customers while overseeing the success of the store
- Top5% company wide in overall store performance
- Oversees team of9 employees
- Reduced annual inventory shrink by32%
Traveling Assistant Store Manager
Dollar General
10.2019 - 02.2020
- Traveled to troubled stores in the region to assist district manager in getting stores back to customer ready status
- Keep several stores up and running until proper changes were implemented to provide the best experience for the customer
- Serviced more than35 stores during this four-month period
Store Training Manager
Dollar General
03.2018 - 10.2019
- Oversee daily operations in a retail store with weekly sales exceeding annual targeted numbers
- Responsible for all inventory control relating to vendor fulfillments
- Scheduling store coverage to provide all required services while staying within weekly budget
- Provides timely customer service to customers while overseeing the success of the store
- In addition to these tasks, was responsible for training all new store managers in the district
- Trained8 new managers
- Ten-week hands on training with a year of mentorship
- Assisted district manager in store visits
Store Manager
Dollar General
07.2016 - 03.2018
- Oversee daily operations in a retail store with weekly sales exceeding $65,000, which is the second highest sales in an18-store district
- Responsible for all inventory control relating to vendor fulfillments
- Scheduling store coverage to provide all required services while staying within weekly budget
- Provides timely customer service to customers while overseeing the success of the store
- Top10% company wide in overall store performance
- Oversees team of8 employees
- Stood up new store from an empty space
Assistant Store Manager
Dollar General
07.2015 - 07.2016
- Acting manager, with no general manager in place
Assistant Store Manager
Dollar General
07.2013 - 07.2015
- Assist the general manager with store operations
Sales Associate
Dollar General
04.2013 - 07.2013
- Provided excellent customer service while assisting shoppers with all shopping needs, including assisting customers through entire shopping process, including assisting with selection of product through checking the customer out at the register
- Answered customer inquiries throughout their shopping experience
- Kept area clean and organized
- Front and face all store product
Skills
- Merchandizing
- Onboarding and Job Training
- Sales Professional
- Outstanding Communication Skills
- Scheduling
- Recruiting Experience
- Microsoft Office Professional
- Team-oriented
- Inventory Control
- Supervisory Experience
Timeline
Training Store Manager
Dollar General
06.2024 - Current
Assistant Store Manager
Dollar General
09.2022 - 06.2024
Store Manager
Dollar General
02.2020 - 09.2022
Traveling Assistant Store Manager
Dollar General
10.2019 - 02.2020
Store Training Manager
Dollar General
03.2018 - 10.2019
Store Manager
Dollar General
07.2016 - 03.2018
Assistant Store Manager
Dollar General
07.2015 - 07.2016
Assistant Store Manager
Dollar General
07.2013 - 07.2015
Sales Associate
Dollar General
04.2013 - 07.2013
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