Summary
Overview
Work History
Education
Skills
Timeline
Cashier

JoLisa Swim

Blue Springs,MO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Seasonal Member Service Assistant

Costco
10.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Welcomes members with eye contact and a smile.
  • Verifies membership card.
  • Count members coming into warehouse and reports every half-hour onto a chart.
  • Greets exiting members.
  • Checks the validity of receipts and accuracy of merchandise. With a highlighter, marks receipts.
  • Thanks the members for shopping with us.
  • Conducts building safety and security checks.
  • Lot security after hours for suspicious activity and safety of fellow employees as they leave the building.

Cashier

Chick-fil-A
09.2022 - Current
  • Operate cash register for cash, credit card, and Apple Pay transactions with excellent accuracy levels.
  • Work flexible schedule and extra shifts to meet business needs.
  • Help customers complete purchases, and apply the App reward programs.
  • Restock and organize merchandise in front of house.
  • Make shakes, frozen lemonade and coffee. Refresh customers beverages.
  • Clean the dining room.

Certified Pharmacy Technician

Hy-Vee Pharmacy
04.2014 - 08.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • I was the Delivery Coordinator for a 4 town radius and averaged 30 deliveries a day.

Certified Pharmacy Technician

Hy-Vee Pharmacy
06.2008 - 08.2013
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • I was the main cashier at this location.

Dining Room Attendant

Hy-Vee
04.2002 - 06.2008
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted wait staff with timely food delivery and guest requests.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored dining room inventory and replenished as necessary.

Education

Studies of - Child Education

Framingham State University
Framingham, MA

Skills

    Provides prompt, efficient, and friendly member service by exhibiting concern, care, and patience by treating members as the most important people in the warehouse

    Excellent attendance record

    Very detailed orientated

    Critical thinker

    Reflective learner

    Loyal

Timeline

Seasonal Member Service Assistant

Costco
10.2022 - Current

Cashier

Chick-fil-A
09.2022 - Current

Certified Pharmacy Technician

Hy-Vee Pharmacy
04.2014 - 08.2022

Certified Pharmacy Technician

Hy-Vee Pharmacy
06.2008 - 08.2013

Dining Room Attendant

Hy-Vee
04.2002 - 06.2008

Studies of - Child Education

Framingham State University

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JoLisa Swim