Jolm Adams
Washington,DC
Summary
Dynamic bartender supervisor with extensive experience at Logan Tavern, excelling in menu development and customer engagement. Proven ability to train staff and enhance service quality, driving repeat business and increasing sales. Adept in POS system operation and maintaining health code compliance, fostering a safe and welcoming environment for patrons.
Professional hospitality leader with proven track record of enhancing bar operations and customer satisfaction. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable and adaptable, skilled in inventory control and staff development.
Overview
14
14
years of professional experience
Work History
Bartender Supervisor
Logan Tavern
10.2022 - 02.2025
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Bidwell
08.2017 - 09.2022
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Head Bartender
Brookland's Finest Bar and Kitchen
06.2014 - 04.2017
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Create and Implement training manual and policies
- Crafted special drink and cocktail menu items for seasonal offerings.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Served high customer volumes during special events, nights, and weekends.
Bistro Bartender
Marvin
01.2014 - 06.2014
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender/ MOD
Stoneys Bar and Grill
06.2011 - 10.2013
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Closing Accounting
Education
No Degree - Chemistry
Howard University
Washington, DCSkills
- Task delegation
- Menu development
- Employee scheduling
- Workplace safety
- Customer engagement
- Bar equipment maintenance
- Drink presentation
- POS system operation
- Bartending expertise
- Liquor restocking
- Clear and effective communication
- Health codes compliance
Timeline
Bartender Supervisor
Logan Tavern
10.2022 - 02.2025
Bartender
Bidwell
08.2017 - 09.2022
Head Bartender
Brookland's Finest Bar and Kitchen
06.2014 - 04.2017
Bistro Bartender
Marvin
01.2014 - 06.2014
Bartender/ MOD
Stoneys Bar and Grill
06.2011 - 10.2013
No Degree - Chemistry
Howard University
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