JOLONNIE REED
Manassas,VA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced with providing compassionate assistance and support to community members. Utilizes effective communication and active listening to understand and address individual needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS
05.2022 - Current
- Provided patient communication, issue resolution, and education.
- Managed patient information, including intake and data entry.
- Processed insurance verification and billing.
- Handled phone calls and resolved patient issues.
Student Worship & Arts Coordinator
Office of Spiritual Life, Shenandoah University
09.2021 - Current
- Promoted events via email and social media content creation.
- Planned and coordinated with community members for service participation.
Babysitting
Self-Employed
01.2016 - Current
- Provided in-home care and transportation for children aged newborn to 10 years, including infants with special needs.
- Assisted with feeding, diapering, and daily routines to support child development and well-being.
- Maintained a safe, engaging environment and followed individual care plans.
- Communicated with parents regularly regarding developmental milestones and care updates.
Caregiver
Cherish Home Healthcare
05.2022 - 05.2024
- Provided one-on-one care to patients, including infants and young children with physical and developmental challenges, in home settings.
- Supported activities of daily living and medical routines, including medication management, hygiene, and mobility assistance.
- Communicated effectively with families and healthcare providers regarding patient progress and needs.
Cashier
Bed Bath & Beyond
01.2022 - 05.2022
- Assisted customers with questions and inquiries.
Administrative Assistant
All Time Housing LLC
08.2018 - 11.2020
- Handled phone calls and directed inquiries to appropriate staff.
- Filed and organized data entry of patient health records.
- Communicated with residents.
- Coordinated recreational activities for patients.
Education
Bachelor of Science - Psychology
Shenandoah University
Winchester, VA05-2025
Bachelor of Science - Public Health
Shenandoah University
Winchester, VA05-2025
Skills
- Basic Understanding of Spanish
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Drive
- Healthcare Skills: Knowledge of medication indications, interactions, and federal regulations; knowledge of insurance verification and billing; medical terminology; patient interaction
- Administrative Skills: Data Entry
- Soft Skills: Strong interpersonal communication, time management, customer service, adaptability, problem-solving
- Childcare Skills: Child care, Early childhood development knowledge
- Drug inventory management
- Team collaboration
- Workflow optimization
Certification
- CPhT - Certified Pharmacy Technician
- CPR certification - Expected May 2025
- Immunization certification - Expected June 2025
Timeline
Pharmacy Technician
CVS
05.2022 - Current
Caregiver
Cherish Home Healthcare
05.2022 - 05.2024
Cashier
Bed Bath & Beyond
01.2022 - 05.2022
Student Worship & Arts Coordinator
Office of Spiritual Life, Shenandoah University
09.2021 - Current
Administrative Assistant
All Time Housing LLC
08.2018 - 11.2020
Babysitting
Self-Employed
01.2016 - Current
Bachelor of Science - Psychology
Shenandoah University
Bachelor of Science - Public Health
Shenandoah University
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