Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jolynn Mitchell

Milton,Florida

Summary

Dynamic food service professional with a strong work ethic and exceptional multitasking abilities, honed at Chartwells Schools Dining Services. Proven track record in enhancing customer satisfaction through effective communication and safe food handling. Recognized for optimizing inventory management and fostering a positive team environment, ensuring compliance with health regulations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Service Worker/Manager Director

Chartwells Schools Dining Services
06.2024 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Food Service Worker/Manager

Sodexo Food Service
08.2020 - 06.2024
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Improved team morale by organizing regular staff meetings and feedback sessions.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Reduced food preparation times by organizing workstations effectively.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Accomplished multiple tasks within established timeframes.

Education

Tate High School
Cantonment, FL
05-1989

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong communication skills
  • Strong work ethic
  • Attention to detail
  • Team oriented
  • Fast-paced environment
  • Cash register operation
  • Safe food handling
  • Food preparation

Certification

  • ServSafe Certificate
  • expires 3/22/27

Work Type

Full Time

Work Location

On-Site

Timeline

Food Service Worker/Manager Director

Chartwells Schools Dining Services
06.2024 - Current

Food Service Worker/Manager

Sodexo Food Service
08.2020 - 06.2024

Tate High School