JO LYNN RISING SUN
Bismarck,ND
Summary
Experienced nursing leader with a strong background in healthcare management, ready to take on advanced responsibilities. Demonstrated track record of driving excellence in patient care and enhancing operational efficiency. Adept at leading collaborative teams and thriving in dynamic environments. Skilled in strategic planning, staff development, and ensuring regulatory compliance, consistently achieving impactful outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
Sanford
04.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering pipeline of future leaders within organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
RN Transitional Care Manager/Case Manager
Sanford
07.2019 - 04.2021
- Works with patients and families to coordinate healthcare services between hospitals, acute care facilities, and home care settings
- Responsibilities include discharge planning, making referrals to medical providers and social services, and patient education, as well as care coordination across entire health care spectrum and community
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Senior RN Ambulatory Care Manager
Sanford
01.2016 - 07.2019
- Highly skilled in assessment of patients, able to work in diverse settings, and can implement all wide range of nursing interventions
- Strong clinical and advocacy skills to deal with diverse settings in advance health care field with complex patients
Director of Business Development
Vibra
05.2012 - 12.2015
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics
- Direct hiring, training, or performance evaluations of staff and oversee their daily activities
- Evaluate financial aspects of development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections
- Initiate market research studies or analyze their findings
- Negotiate contracts with vendors, developing strategies
- Advise business or other groups on local, national, factors affecting services
- Confer with legal staff to resolve problems
- Develop business cases for marketing strategies
Lead Clinical Instructor
Dakota Nursing College
05.2012 - 06.2013
- Supervise students' laboratory and clinical work
- Evaluate and grade students' class work, laboratory and clinic work, assignments, and papers
- Keep abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences
- Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction
- Prepare and deliver lectures to undergraduate or graduate students on topics such as pharmacology, mental health nursing, and community health care practices
- Prepare course materials such as syllabi, homework assignments, and handouts
- Initiate, facilitate, and moderate classroom discussions
- Supervise undergraduate or graduate teaching, internship, and research work
- Maintain student attendance records, grades, and other required records
- Advise students on academic and vocational curricula and on career issues
- Demonstrate patient care in clinical units of hospitals
- Compile, administer, and grade examinations, or assign this work to others
- Collaborate with colleagues to address teaching and research issues
- Assess clinical education needs and patient and client teaching needs using variety of methods
- Mentor junior and adjunct faculty members
- Select and obtain materials and supplies such as textbooks and laboratory equipment
- Maintain clinical practice
- Coordinate training programs with area universities, clinics, hospitals, health agencies, or vocational schools
- Serve on academic or administrative committees that deal with institutional policies, departmental matters, and academic issues
- Compile bibliographies of specialized materials for outside reading assignments
- Write grant proposals to procure external research funding
ICU/ED RN House Supervisor/PICC Line RN
Essentia Health
08.2007 - 04.2012
- Monitor, record, and report symptoms or changes in patients' conditions
- Maintain accurate, detailed reports and records
- Record patients' medical information and vital signs
- Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition
- Modify patient treatment plans as indicated by patients' responses and conditions
- Direct or supervise less-skilled nursing or healthcare personnel or supervise particular unit
- Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
- Perform administrative or managerial functions, such as taking responsibility for unit's staff, budget, planning, or long-range goals
- Work with individuals, groups, or families to plan or implement programs designed to improve overall health of communities
- Consult with institutions or associations regarding issues or concerns relevant to practice and profession of nursing
- Engage in research activities related to nursing
Education
Bachelor of Science - Nursing
05-2001
Skills
- Leadership and guidance
- Budget management
- Policies compliance enforcement
- Healthcare regulations compliance
- Critical thinking
- Staff scheduling
- Staff recruitment and retention
- Clinical resources management
- Quality improvement
- Strong work ethic
- Professional development
- Process improvements
Accomplishments
- Collaborated with team of 32 in the development of Utilization Review management productivity improvement.
- Achieved high success by introducing strategic plan to grow interdepartmental Utilization Review provider.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Enhanced strategic plan to implement cost effective return on investment model of practice.
Certification
CCTM -Care Coordination Transition Management
MCG - Advance learner certification
Leadership Collaboration Model
Timeline
Manager - Sanford
04.2021 - Current
RN Transitional Care Manager/Case Manager - Sanford
07.2019 - 04.2021
Senior RN Ambulatory Care Manager - Sanford
01.2016 - 07.2019
Director of Business Development - Vibra
05.2012 - 12.2015
Lead Clinical Instructor - Dakota Nursing College
05.2012 - 06.2013
ICU/ED RN House Supervisor/PICC Line RN - Essentia Health
08.2007 - 04.2012
University of Mary - Bachelor of Science, Nursing
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