Jolynn Thomas
Hodgenville
Summary
Dynamic Parts Specialist with expertise in navigating physical and digital catalogs, order systems, and parts databases. Committed to achieving productivity, sales, and customer service goals while maintaining accuracy and efficiency. Known for exceptional organizational skills and the ability to manage multiple priorities positively, along with a readiness to embrace additional responsibilities to support team objectives. Equipped with strong problem-solving capabilities, a keen willingness to learn, and excellent communication skills, prepared to drive team success and contribute to organizational growth with enthusiasm and dedication.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Parts Specialist
Kia of Elizabethtown
03.2024 - Current
- Duties include retail as well as wholesale customers locating parts using various software systems to locate needed parts.
- Also working directly with techs to get the needed parts in a timely manner.
- Other duties include parts orders and receiving.
- Also conducting inventory.
Substitute Driver
Pepper Mail
09.2023 - Current
- Load, secure, and deliver bulk mail to various USPS locations, using a 26 ft box truck in a timely and safe manner.
Sales Representative
LKQ Inc
01.2017 - 01.2020
- Duties included the use of computer programs and multi-line phone systems to locate and sell new and used car parts from across the country.
- Maintained a customer base that I worked directly with.
Sales Consultant
Volkswagen of Kirkland
01.2017 - 12.2017
- Worked with customers from initial contact through sales and financing, using software to manage records.
Lead/CSA
Walgreens
01.2014 - 01.2017
- Duties included working with customers with their purchases, multi-line phone system, and all phases of photo development.
- Cosmetic Department Lead responsible for managing departmental operations, including ordering and inventory control utilizing the AS 400 system.
- Attending weekly sales meetings and making sure that the department achieved its sales goals.
Cashier/CSA
Walmart
01.2004 - 01.2007
- Duties included customer service, assisting customers with their purchases, and working at the customer service desk.
S&R
CLS
01.2003 - 01.2004
- My duties included managing both shipping and receiving, conducting product inspections, overseeing quality assurance tasks, adding final touch-ups, tracking inventory, keeping supplies stocked, and placing orders when necessary.
- Also, tool checkout, and direct contact with customers for the buyoff.
Education
High School Diploma -
Gov John R Rogers High School
Puyallup, WA06-1984
Skills
- Sales assistance
- Component identification
- Service excellence
- Ordering parts
- Verbal and written communication
- Problem-solving skills
- Proficient in Vue, Dealer FX and Velocity
- Replacement parts identification
- Parts recommendation
- Product recommendations
- Problem-solving
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Cash management
- Client engagement
- Safety procedures
- Task prioritization
Certification
- Certified Parts Specialist, Kia of Elizabethtown - March 2024 to present
Personal Information
Title: SALES CONSULTANT
Timeline
Parts Specialist
Kia of Elizabethtown
03.2024 - Current
Substitute Driver
Pepper Mail
09.2023 - Current
Sales Representative
LKQ Inc
01.2017 - 01.2020
Sales Consultant
Volkswagen of Kirkland
01.2017 - 12.2017
Lead/CSA
Walgreens
01.2014 - 01.2017
Cashier/CSA
Walmart
01.2004 - 01.2007
S&R
CLS
01.2003 - 01.2004
High School Diploma -
Gov John R Rogers High School