Jolynne Atoigue
Lacey,WA
Summary
Overview
8
8
years of professional experience
Work History
Visitation Supervisor/Lead Trainer
Family Rooted LLC
06.2021 - Current
- Developed strong rapport with diverse clientele by demonstrating cultural competence and sensitivity towards each family''s unique background and needs.
- Enhanced family bonding by supervising and facilitating positive parent-child interactions during visitations.
- Evaluated and adjusted visitation plans as needed in response to changing family dynamics, collaborating with social workers to ensure optimal support for clients.
- Complied with all relevant regulations within the supervised visitation industry while maintaining up-to-date knowledge on best practices through ongoing professional development opportunities.
- Nurtured therapeutic relationships with families throughout their time under supervision, helping them work towards reunification or other positive long-term outcomes.
- Maintained detailed records of visitation observations, ensuring accurate documentation for court proceedings and case reviews.
- Contributed to continuous improvement efforts by participating in staff meetings, trainings, and workshops related to the field of supervised visitation services.
- Provided timely reports to caseworkers on the progress of families during supervised visits, aiding in evaluation of reunification goals.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Visitation Supervisor
Healing Hearts LLC
09.2019 - 06.2021
- Improved client satisfaction by providing a safe and comfortable environment for supervised visits.
- Supported parents in developing appropriate parenting skills by offering guidance, modeling behavior, and sharing resources during visits.
- Evaluated and adjusted visitation plans as needed in response to changing family dynamics, collaborating with social workers to ensure optimal support for clients.
- Facilitated smooth transitions before and after visits, reducing stress for both children and parents during the process.
- Nurtured therapeutic relationships with families throughout their time under supervision, helping them work towards reunification or other positive long-term outcomes.
- Maintained detailed records of visitation observations, ensuring accurate documentation for court proceedings and case reviews.
- Collaborated with social workers to develop individualized visitation plans tailored to each family''s unique needs.
- Advocated for the best interests of children involved in supervised visits, working closely with other professionals to make informed recommendations regarding custody arrangements and reunification plans.
Employment Specialist/Job Coach
Sunrise Services Inc.
08.2018 - 09.2019
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Forged relationships with employers to gain insight into job openings and career opportunities.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
- Worked closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
- Provided clients with on-the-job training and employment related support to maintain and retain employment.
- Managed a diverse caseload of individuals from various backgrounds, tailoring services based on unique needs and circumstances.
Substance Abuse Counselor
Advances In Mental Health & Addictions
01.2016 - 07.2017
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Supported aftercare planning for continued recovery after treatment.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Facilitated group and individual therapy in outpatient setting.
Education
Bachelor of Arts - Psychology
Argosy University
Orange, CA06.2020
Skills
- Flexibility
- Boundary Setting
- Assertiveness
- Client documentation
- Community Resources
- Client Advocacy
- Family services
- Microsoft Office Suite
- Case Management
- Family Support
- Individual and family counseling
Timeline
Visitation Supervisor/Lead Trainer
Family Rooted LLC
06.2021 - Current
Visitation Supervisor
Healing Hearts LLC
09.2019 - 06.2021
Employment Specialist/Job Coach
Sunrise Services Inc.
08.2018 - 09.2019
Substance Abuse Counselor
Advances In Mental Health & Addictions
01.2016 - 07.2017
Bachelor of Arts - Psychology
Argosy University
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