Jomar Gruela
San Francisco,CA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Driver Helper
Gate Gourmet San Francisco International Airport
South San Francisco, CA
06.2018 - 01.2022
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Loaded products or packages onto trucks and organized items according to preset sorting procedures.
- Secured products on truck with use of straps, load bars and bulkhead attachment points.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Moved items onto truck using equipment such as forklifts.
- Operated equipment while observing standard safety procedures.
Mail Carrier
United Postal Service
Daly City, CA
06.2019 - 05.2020
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately 10 customers per shift.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Helped customers by carrying oversized parcels inside residences.
- Maintained excellent attendance record, consistently arriving to work on time.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Cabin Cleaner
Swissport International Ltd
Burlingame, CA
06.2018 - 11.2019
- Cleaned aircraft's cockpit and replaced headsets as instructed.
- Maintained, cleaned and sanitized interior of aircraft.
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Safely used chemicals and other cleaning equipment.
Customer Service Cashier
SUBWAY®Restaurants
San Francisco , CA
06.2012 - 08.2014
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Set up new sales displays each week.
Mcdonalds Crew Member
- Ensured the food was properly handled and stored
- Front end cashier/ cash handling
- Provided ultimate customer service to the customers
- Ensured the area was clean and up to company standards
- Good customer service while taking orders and handling money
- Connecting well with the customers, giving them the best care of what they need
- Able to cope with different people and solving problems
- Adaptable to pressure, responsible, organized and hardworking
- Friendly, courteous and enthusiastic
- Clear communication skills
- Practiced cleanliness
- Able to collaborate and work well in a teamwork
- Placed orders using cash register
- Placed correct order in bags and passed them out to customers
- Stocked and cleaned work areas
Housekeeper
Victorian Senior Care
San Francisco, CA
01.2008 - 08.2008
- Duties in a retirement community or living center environment
- Maintain all assigned areas in a clean and sanitary condition
- Wash, dust, polish, vacuum and sweep all areas of the establishment
- Clean sinks, tubs, showers and toilets according to prescribed sanitary standards
- Clean mirrors and windows
- Empty and clean trash cans
- Listen and respond to resident's queries and requests
- Keep cleaning equipment in good working order
- Maintain clean storage area for equipment and supplies
- Assist with meal preparation, serving and clean up
- Clean mattresses and beds according to established procedures
- Collect dirty laundry from patient areas and place in designated locations
- Monitor inventory of supplies such as paper towels, soap, toilet paper
Education
N/A - N/A
Manila High School
Skills
- Food Preparation and Safety
- Food running
- Cash Handling
- Stocking and replenishing
- Beverage preparation
- POS system use
- Sandwich preparation
- ServSafe
- Cleaning and organization
Additional Information
- Willing to relocate to:, Authorized to work in the US for any employer
Timeline
Mail Carrier
United Postal Service
06.2019 - 05.2020
Driver Helper
Gate Gourmet San Francisco International Airport
06.2018 - 01.2022
Cabin Cleaner
Swissport International Ltd
06.2018 - 11.2019
Customer Service Cashier
SUBWAY®Restaurants
06.2012 - 08.2014
Housekeeper
Victorian Senior Care
01.2008 - 08.2008
Mcdonalds Crew Member
N/A - N/A
Manila High School